Over 70 to 80% of rule-based processes in customer services can be automated using RPA.RPA can expedite customer resolution by using a rule-based process...
Yesterday, the Enterprise Tech 30 List was revealed. Congratulations to all the winners (especially MotherDuck, Hex, & Omni)!
I analyzed the headcount patterns within these...
“These honorees continue the proud tradition of CODiE Award finalists of recognizing the most impactful products, services and leaders, setting a foundation...
Some SaaS metrics are pretty ubiquitous: I challenge you to find a SaaS dashboard that doesn't have some kind of passing reference to MRR or Churn.Others,...
At NextGen Nordics in Stockholm this week, Finextra’s senior reporter Paige McNamee was joined by Patrik Havander, head of B2B connect/cross border money...