Nowadays, meeting customer expectations is no longer just enough. To thrive, businesses must exceed these expectations, and leveraging customer-centric AI is key to achieving this goal.Integrating AI into customer relationship management (CRM)...
Crypto traders moved $208 million worth of digital assets off the embattled exchange KuCoin following the company’s indictment.
The blockchain analytics platform Nansen reports that...
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Despite continuously surpassing every other state with recreational cannabis in terms of total retail sales, California’s cannabis industry has faced continuous and...
In the fast-paced and ever-evolving world of cryptocurrency trading, knowledge truly is power. Understanding the intricacies of market analysis and having the ability to...
Customer 360 (C360) provides a complete and unified view of a customer’s interactions and behavior across all touchpoints and channels. This view is used...