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Tag: omnichannel

Greentube Stregthens Its Position in North America Through a Deal with Caesars Digital

The popular NOVOMATIC Digital Gaming and Entertainment division, Greentube, strengthens its position in North America through a deal with industry giant Caesars Digital. Two...

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Metaverse Market to Surge by Over $1 Trillion by 2027,

According to Technavio, the size of the global metaverse market is expected to increase by USD 1152.35 billion between 2023 and 2027. During the...

How AI and Chatbots are Revolutionizing Customer Experience?

Customer experience is a top priority for businesses of size today. In a competitive market, keeping customers happy and engaged is crucial for success....

Building The Cards of Tomorrow: 10 Must-Have Capabilities

Recent data on US credit card holders tells us that they value flexibility and control more than rewards and fee-based offers. In light of...

Provide live agent assistance for your chatbot users with Amazon Lex and Talkdesk cloud contact center | Amazon Web Services

Amazon Lex provides advanced conversational artificial intelligence (AI) capabilities to enable self-service support for your organization’s contact center. With Amazon Lex, you can implement an...

Claspo integrates with Shopify

Ukrainian website widget platform Claspo has integrated with Shopify, bringing performing widgets to the platform. Merchants can now boost their marketing efforts by downloading...

Adyen Teams Up with Adobe Commerce for Enhanced Payment Solutions

Adyen, a global financial technology platform catering to leading businesses, has announced a strategic partnership with Adobe Commerce. The collaboration aims to transform online and offline...

TechSee brings computer vision AI and augmented reality service automation to Amazon Connect – OurCrowd Blog

 TechSee, a global leader in Visual AI-Powered CX Automation, announced it is working with Amazon Web Service’s (AWS) new and improved Amazon Connect Agent...

Clinch marks industry milestone as the first client-side ad server to integrate unified ID 2.0 – OurCrowd Blog

TechSee, a global leader in Visual AI-Powered CX Automation, announced it is working with Amazon Web Service’s (AWS) new and improved Amazon Connect Agent...

Titan Eyes US Market for CaratLane Jewellery in FY25

Titan Company Limited, a leader in jewellery and watch retail, is set to introduce its CaratLane jewellery line in the United States in FY25,...

Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global Enterprise Front-Office Teams

NEW YORK–(BUSINESS WIRE)–$CXM #CX—Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a strategic partnership with a leading...

Ola Electric Gears Up to Unveil Its First E-Autorickshaw, “Raahi,” Ahead of IPO

In a strategic move that underscores its ambition in the electric vehicle (EV) arena, Ola Electric is set to introduce its first electric autorickshaw,...

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