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Tag: kustomer

20VC: The Three Types of Seed Round Today, Why Seed Has Never Been More Competitive, Why Pricing Has Never Been Higher, Why Boards at...

Posted on 27th October 2023 by HarryEd Sim is one of the best seed round investors in venture as the Founder and Managing Partner...

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EU antitrust regulators to rule on Facebook’s Kustomer deal by August 2

BRUSSELS (Reuters) - EU antitrust regulators will decide by Aug. 2 whether to clear Facebook's acquisition of U.S. customer service startup Kustomer, a...

78 Names Leading the Way in Customer Service

PHILADELPHIA (PRWEB) April 20, 2021 Today, the Business Intelligence Group named 78 companies, executives and products as winners of the...

Tiger Global just closed one of the biggest venture funds ever, with $6.7 billion

If you watch funding announcements as we do, you may have noticed something this year. There are a lot of mega-rounds coming together,...

AWS and Hugging Face Collaborate to Simplify and Accelerate Adoption of Natural Language Processing Models

Just like computer vision a few years ago, the decade-old field of natural language processing (NLP) is experiencing a fascinating renaissance. Not a...

Alexa gains support for location-based reminders and routines

Alexa schedules dispatched as explicit arrangements of activities made by Amazon. They’ve gotten more adaptable from that point forward, adding outsider abilities as...

Facebook Shares 100-Language Translation Model, First Without English Reliance

M2M-100 can mostly perform so well because of the sheer number and assortment of language interpretations it prepared during advancement.Facebook utilized 2,200 sets...

Case Study | myTEXT

App with chatbot as reading companion for delinquent teenagersTime: September to December 2020Tasks: User research, experience strategy, information architecture, interaction designTools: AdobeXD, Notion,...

UX Design Resources | Tools for Voice & Conversation Design

Voice User Experience and Conversational Design are two of the fields I have found especially interesting while learning about UX Design. They have...

Happy Alexa, Sad Alexa…

In November 2020, Amazon Alexa added more new speech presets (“musical” and “conversational”) to their “Excited/Disappointed” Speech Synthesis Markup Language (SSML) presets debuted...

What Can We Expect From Conversational AI In 2021

Yes we are going to see continued growth in conversational AI in 2021. It’s predicted that 1.4 billion people will use chatbots on...

How US legal firms can and must compete with robo-lawyer services

Most US legal firms, like their European counterparts, are steeped in tradition. Even newer firms formed by eager law graduates have their education...

Language Translation with Transformers in PyTorch

Mike Wang, John Inacay, and Wiley Wang (All authors contributed equally)If you’ve been using online translation services, you may have noticed that the...

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