Building a world-class sales organization is a crucial aspect of any successful business. It requires careful planning, effective strategies, and continuous learning. In the...
In 2024, for customer success in SaaS, what’s “good” NRR? What’s a “good” NPS? Who should Customer Success report into?
Questions like this and many others...
Nick Mehta and Jason Lemkin are two well-known experts in the field of customer success. With their extensive experience and knowledge, they have provided...
In part one of this week’s Ask-Me-Anything (AMA) with SaaStr founder and CEO Jason Lemkin, he answered the community’s questions about whether all anyone...
At a recent Workshop Wednesday, SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and...