IntroductionIn the summer of 1991, the neuroscientist Vittorio Gallese was studying how movement is represented in the brain when he noticed something odd. He...
Table of contents
Artificial Intelligence (AI) represents one of the most significant leaps forward in the field of technology, reshaping how we live, work, and...
For those unfamiliar with the legendary Alan Partridge, he’s a fictional character created by British comedy genius Steve Coogan. Alan first appeared on the...
Hume AI, a New York-based startup, has made waves with the introduction of its advanced voice AI equipped with emotional intelligence. Founded by Alan...
Finding the right balance between empathy and strong leadership is challenging. However, when employees feel heard and cared about, their basic needs for emotional...
Welcome to CISO Corner, Dark Reading's weekly digest of articles tailored specifically to security operations readers and security leaders. Every week, we offer articles...
Analysis of calls and quality control of interactions are among the main components of any call center’s operation, regardless of whether these are sales...
