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Tag: Customer Success

Lessons on Scaling Customer Success from $1M to $300M ARR

Customer success is all about outcomes. If you’ve raised venture capital, you know net revenue retention is important.  When we look at publicly traded companies,...

Advancing IoT convergence with BlackBerry | IoT Now News & Reports

BlackBerry Limited announced two new Unified Endpoint Management (UEM) innovations – BlackBerry UEM at the edge and BlackBerry UEM for the IoT.UEM at the...

Chargebacks in 2023: What Do Merchants Need?

In terms of chargeback support, what do merchants need? The answer to that question varies, as every business faces its own unique problems. Moreover,...

Ledger and Sotheby’s Secure the Future of Digital Art | Ledger

We’re glad to announce an exclusive, first-of-its-kind partnership with Sotheby’s, the world’s premier destination for art and luxury, to offer collectors the leading and...

How to Hire a Product-Led Sales Leader – at Every Stage – OpenView

The world of sales continues to evolve with the popularization of product-led growth (PLG). PLG is an end-user-focused growth model in which the product...

Industry Buzz – September 2023

Welcome to the September edition of our Monthly Newsletter! As we step into a new month, we are excited to bring you a wealth...

How to Hack Your Way to a World-Class Product Marketing Org – OpenView

When done right, product marketing is one of the most impactful roles in your company. Product marketing teams work cross functionally, translating the needs...

Key Takeaways from Databricks’ Success at $1.5 Billion in Annual Recurring Revenue | SaaStr

Databricks, a leading data and AI company, recently announced that it has reached an impressive milestone of $1.5 billion in annual recurring revenue (ARR)....

SaaS Packaging 201: 9 Advanced Lessons for Better SaaS Packaging – OpenView

Editor’s Note: This article first appeared in Kyle Poyar’s newsletter, Growth Unhinged, which explores the unexpected behind today’s fastest-growing startups. You can subscribe to get...

5 Types of Tools That Can Help Improve Your Customer onboarding process

Acquiring new customers can sometimes be a real nightmare, so it’s no surprise that the sales team has a huge sigh of relief once...

A Comprehensive Guide to Product-led Sales Strategies: Insights from OpenView

A Comprehensive Guide to Product-led Sales Strategies: Insights from OpenViewIn today's competitive business landscape, companies are constantly looking for innovative ways to drive growth...

Say Goodbye to How-To Rich Results on Google | Schema App Solutions

On September 14, Google announced that they’ve officially removed How-To rich results on desktop and deprecated How-To rich results entirely as part of their...

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