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Tag: Customer Success

Mobile bank Current raises $220 million Series D, triples valuation to $2.2B

Startups
U.S.-based challenger bank Current, which has now grown to nearly 3 million users, announced this morning it has raised a $220 million round...

KETTLER Upgrades Contract Lifecycle Management Solution to Power…

Real Estate
Procurement, negotiation and other phases of the CLM process at KETTLER can be complex, but we love how easy the...

5 Things I Did To Make My First Big Customer a Success. And 1 Key Thing I Didn’t.

SaaS
Q: What did you give to your first customer of your business? Everything I could. I did 24×7 support myself. I slept with a laptop...

Salesman who helped land Veritas UK’s ‘largest ever’ deal was lawfully docked £275k in commission, says judge

Networks
A Veritas salesman had £275,000 in "windfall" commission withheld after helping land "the largest ever deal in Veritas's history" – and a judge...

How Cancel Timeshare Built a Growing Business by Being the Good Guys

SaaS
CANCEL TIMESHARE'S CHALLENGECancel Timeshare was growing rapidly. They needed a tool to analyze data from Stripe, manage dunning, and consolidate customer information. SOLUTIONThey signed...

The Growth Tactics That Worked For Me in Early Days. We’re All Different, Though.

SaaS
I personally was terrible at many growth tactics, growing Adobe Sign / EchoSign. I didn’t know much about anything other than direct sales...

CLTV Isn’t The Whole Story. Don’t Shortchange Second-Order Revenue.

SaaS
Everyone in SaaS talks about CLTV (or LTV, same thing).  The lifetime value of your customer.  You can see a great detailed analysis...

London based Challenger Bank OakNorth Reportedly Entered into Deals with Capital One, Fifth Third Bank

Crowdfunding
UK-based Fintech OakNorth has reportedly entered into software deals with US banking institutions Capital One and Fifth Third, according to a report from...

Shipshape Adds Dehumidifier Upgrade to its Smart Home Predictive…

Real Estate
In light of increasingly severe weather, dehumidifiers are more important than ever to avoid the financial and health risks caused...

Banking Technology Provider NYMBUS Scores $15 Million Investment

Fintech
News of NYMBUS’ $15 million fundraising this week – and the company’s recent appointment of three women to key leadership positions –...

78 Names Leading the Way in Customer Service

Cleantech
PHILADELPHIA (PRWEB) April 20, 2021 Today, the Business Intelligence Group named 78 companies, executives and products as winners of the...

Stratifyd Appoints Two New Business and CX Leaders to Board of…

Big Data
"We are thrilled to welcome Mark and Lu to the Advisory Board and Board of Directors," said Derek Wang, Founder...
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