AI (Artificial Intelligence) and ML (Machine Learning) will bring improvement in Fintech in 2021 as the accuracy and personalization of payment, lending, and...
Chatbots, virtual assistants, and Interactive Voice Response (IVR) systems are key components of successful customer service strategies. We had the pleasure of...
Many businesses support customers across multiple countries and ethnic communities, and therefore need to provide customer service in a wide variety of local...
The price of bitcoin has taken another nasty dive, and this means the currency is trading in the $30,000 range. It has now fallen close to $30,000 per unit from its April high of nearly $64,000 and exchanges like Coinbase are experiencing huge technical problems as a result. Coinbase Is Having Some Problems The price...
TORONTO, May 21, 2021 /CNW/ – In a major victory for hard-hit airline workers, 531 WestJet airport agents in Calgary and Vancouver are now members of Unifor, the Canada...
HOLMDEL, N.J., May 21, 2021 /PRNewswire/ -- Jersey Central Power and Light (JCP&L), a subsidiary of FirstEnergy Corp. (NYSE: FE), this week completed its...
Like every other domain, banking is increasingly looking at digital transformation as the foundation for resilient and profitable future operations. According to Gartner,...
Kevin Hammersmith, Hammersmith Team founder and lead “The Hammersmith Team has established an impressive presence by consistently delivering best-in-class real...
