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Tag: customer experience

Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global Enterprise Front-Office Teams

NEW YORK–(BUSINESS WIRE)–$CXM #CX—Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a strategic partnership with a leading...

The journey of PGA TOUR’s generative AI virtual assistant, from concept to development to prototype | Amazon Web Services

This is a guest post co-written with Scott Gutterman from the PGA TOUR. Generative artificial intelligence (generative...

Why should you have your own Order Management System?

Modern businesses have to efficiently manage orders to ensure long-term success. With the rise of eCommerce and food delivery applications, businesses are under constant...

Amsterdam-based TheyDo raises €31.1 million to lead the journey management movement at scale | EU-Startups

TheyDo, a leading journey management platform, announced an additional €31.1 million in funding led by Blossom Capital, and joined by global customer experience evangelist...

MPE 2024: Tokenisation in the ecommerce space

In a panel discussing tokenisation, panellists Suzana Kordumova,...

Equinix’s CEO to Transition to Executive Chair, Adaire Fox-Martin Named Successor

Equinix, Inc., a publicly-listed digital infrastructure company, has announced a significant leadership succession plan set to take effect in the second quarter of 2024. Charles...

Corporate payments: Identifying key pain points for corporates and banks

Corporates have historically faced challenges in accessing real-time information on payment transaction status and account positions, especially in complex cross-border transactions *** Insights *** Corporate payments: Identifying key...

Grocery retail giants rely on automation from Cimcorp

Cimcorp is a provider of intralogistics solutions, simplifying material flows and improving customers’ profitability by offering innovative and efficient solutions for automation. The company’s...

How Automation and Technology Are Changing Manufacturing

In the nascent days of the cannabis industry, pioneers relied on sheer determination and manual processes to serve patients in need. Amidst legal uncertainties,...

Ten UX Design Trends in Digital Banking

Let's go beyond common digital banking trends and highlight the significant impact of design in the financial industry. In this article I review 10 UX...

bolttech Expands to Middle East Through Partnership with stc Group – Fintech Singapore

by Fintech News Singapore March 12, 2024 bolttech, an international insurtech company, has announced a partnership with stc Group, a key player in telecommunications and digital...

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