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Tag: Customer Experience/CX & User Experience/UX

Zopa Bank and ClearScore in bid to strengthen consumer finances by 2025

Digital bank Zopa and credit marketplace ClearScore have teamed up for a new cross-industry initiative – Fintech Pledge – to strengthen consumer finances by...

“Care now, pay later”: medical care fintech Scratch raises $35m Series C

California-based medical and patient care fintech Scratch Financial has raised $35 million in a Series C funding round. Scratch lands $35m Series C round The round...

Copper.co taps Fenergo for AML and client lifecycle management solution

Digital asset infrastructure firm Copper.co has partnered with Fenergo, a software provider for financial institutions, to deploy its client lifecycle management (CLM) and anti-money...

Nymbus and Citizens Bank of Edmond to launch niche bank for US military

Banking technology solutions provider Nymbus has partnered with Citizens Bank of Edmond to offer a financial services solution catering to newly enlisted members of...

HSBC Ventures invests $35m in Monese

UK-based mobile banking app Monese has received $35 million in investment from banking giant HSBC as part of a strategic partnership. HSBC invests in Monese The...

Fintech AlphaStream recruits ex-Metro Bank exec as first director of operations

AlphaStream, a UK-based company that personalises financial platforms, has appointed its first director of operations – Kerri Miller. AlphaStream hires director of operations Miller joins from...

First Tech Federal Credit Union taps Pegasystems for unified CRM

Low-code platform provider Pegasystems (Pega) has been picked by First Tech Federal Credit Union (FCU) for a consolidated customer relationship management (CRM) solution. First Tech...

Revolut launches new one-click payment solution

Financial app Revolut has launched Revolut Pay, an online checkout feature that allows UK and European merchants to present it as a payment method. Revolut...

How to drive digital innovation without alienating your consumer base

Two-thirds of consumers participating in a recent study by Broadridge say the companies they do business with need to improve the experiences they provide....

Gen Z investors want more than crypto and meme stocks

We are at the start of the largest wealth transfer in human history. The key thing missing from many banking and investment platforms is personalisation Baby...

UAE’s Ajman Bank to launch Mastercard ‘touch’ card for visually impaired

UAE-based Ajman Bank and Mastercard have teamed up to launch the “world’s first touch card” that will allow blind and partially sighted people to...

DeFi for the masses — crypto investment platform Solvo readies for launch

Solvo, a new crypto investment platform that aims to “unlock the best of decentralised finance”, is readying for launch in the UK. Solvo intends to...

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