What do Product Testers Test? Product testers are at the forefront of consumer experience, providing invaluable feedback on a wide range of items before these...

The transformation, or more accurately the evolution, of the banking industry is presently underway on multiple fronts, with the sluggish migration of incumbents from...

Customers expect complete visibility and control over their deliveries in today’s fast-paced world. This is where tracking technology comes into play for last mile...

Why banks today must think outside the core and adopt a new approach to transformation initiatives For much of the last decade, banking technology modernization...

Nowadays, meeting customer expectations is no longer just enough. To thrive, businesses must exceed these expectations, and leveraging customer-centric AI is key to achieving this goal.Integrating AI into customer relationship management (CRM)...

As the world continues to rapidly move towards digitalisation, customer expectations are also on the rise. Around the globe, telcos are grappling with meeting...

In the fast-paced realm of financial services, digital transformation is reshaping the competitive landscape. The emergence of digital disruptors has redefined customer expectations, emphasising...

by Johanan Devanesan March 25, 2024 As Indonesia’s fintech landscape expands, the industry faces a pivotal transformation driven by digital innovation and an increasing demand for...

The moving and storage industry requires efficiency, flexibility and reliability for customers. Whether you’re being hired to relocate a household or hoping to diversify...

Starbucks pauses its NFT program, with its lead Steve Kaczynski optimistic about the future of loyalty programs and NFTs, as the company plans its...

Software businesses are unique in the way they serve their customers. As their value proposition is usually multifaceted, ranging from human traits of company...