Customer 360 (C360) provides a complete and unified view of a customer’s interactions and behavior across all touchpoints and channels. This view is used...
This post was co-written with Anthony Medeiros, Manager of Solutions Engineering and Architecture for North America Artificial Intelligence, and Blake Santschi, Business Intelligence Manager,...
IntroductionIn today’s fast-paced world, customer service is a crucial aspect of any business. A Zendesk Answer Bot, powered by Large Language Models (LLMs) like...
Are you tired of customers wandering off to explore new stores, even if they love your products? Well, it’s time to turn the tables and keep them hooked on what your...
Data-driven organizations treat data as an asset and use it across different lines of business (LOBs) to drive timely insights and better business decisions....
As companies struggle with finding and closing off the paths that attackers could use to infiltrate and compromise their IT environments, security providers are...
Khalifa Fund for Enterprise Development has announced that it has signed a Memorandum of Understanding (MoU) with talabat UAE, to support Emirati small and...
Meydan Free Zone has inked a Memorandum of Understanding (MoU) with noon.com. The MoU is an exceptional feat as it marks noon’s first-of-its-kind partnership...
When using a tournament management software, you are handling a lot of sensitive data from both your competition and your participants. It is important...
