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Tag: conversational-ai

Artificial Intelligence as a Service (AIaaS)

What is Artificial Intelligence as a Service (AIaaS)? Artificial Intelligence as a Service (AIaaS) is the third-party offering of artificial intelligence (AI) outsourcing....

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How ChatGPT Is Being Used To Enhance VR Training

Immersive technology and artificial intelligence collide. Virtualspeech, an online soft skills training platform, has implemented the widely talked-about artificial intelligence (AI) language model, ChatGPT,...

Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center

This blog post is co-written with Bruno Mateus, Jonathan Diedrich and Crispim Tribuna at Talkdesk. Contact centers are using artificial intelligence (AI) and natural...

5 Disruptive Technologies Shaping Our Future

During the mid-2000s, the smartphone was arguably the most disruptive technology. The first iPhone by Apple in 2007 was a catalyst for the...

thing (in the internet of things)

What is a thing (in the internet of things)? A thing, in the context of the internet of things (IoT), refers to any...

How ChatGPT is taking over the digital world!

Table of contents Introduction OpenAI’s ChatGPT is a large language model with the capacity to produce writing that resembles that of a...

The Role of AI in the Transformation of the Insurance Industry

The insurance industry has been traditionally conservative with technology advances and hesitant to adopt new technologies. However, times are changing, and artificial intelligence (AI)...

Using AI chatbots to enhance consumer conversations: Insights from OpenDialog Founder Terry Walby

Using tech to enhance and personalise customer experiences might seem like a bit of an oxymoron. For many of us, the thought that a...

Can a conversational AI pass NLP training?

Yellow AI, a conversational AI platform, recently released DynamicNLP, a solution that aims to do away with the need for NLP model training.Businesses don’t...

Polish startup Talkie.ai raises €2.5 million for its medtech solution boosting customer experience

Picking up a capital injection of about €2.5 million, medtech startup Talkie.ai is developing AI solutions for customer service automation. Already operating in Europe...

Appealing to the senses through digital commerce content

Loyal customers recognize the powerful scent of cinnamon at Cinnabon, the mood-lifting music at Starbucks, the creamy taste of chocolate samples at Godiva, the...

Unconstrained Chatbots Condone Self-Harm

WARNING. This post contains references to self-harm and suicide. It includes conversations between a human and DialoGPT, with the sole purpose of surfacing the...

Conversational AI Platform Raises $4.8 million

The AI assistant asks users open-ended questions to offer businesses real-time insight into clients’ needs and experiences Australian startup Curious Thing has raised $4.8 million...

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