Many cryptocurrencies have come and gone, but no one could attain success achieved by the bitcoins only because of blockchain. Yes, bitcoin is a top-rated...
Analysis of calls and quality control of interactions are among the main components of any call center’s operation, regardless of whether these are sales...
Nowadays, meeting customer expectations is no longer just enough. To thrive, businesses must exceed these expectations, and leveraging customer-centric AI is key to achieving this goal.Integrating AI into customer relationship management (CRM)...
In the highly competitive business environment, sales performance is a crucial factor. Quote-to-Cash and CPQ are two instruments designed to automate and facilitate sales...
Graph databases have improved significantly since the 1990s, with new developments and a better realization of best practices. Graph technology has become one of...