Analysis of calls and quality control of interactions are among the main components of any call center’s operation, regardless of whether these are sales...
Experts at the Table: Semiconductor Engineering sat down to discuss Vehicle-To-Everything (V2X) technology and potential security issues, with Shawn Carpenter, program director, 5G and...
That's if all you care about are numbers and cheap engagement.Story OneEU banning anonymous wallets?!At least, that was the tenor from Crypto Twitter over...
Sumo Newcastle is set to release DeathSprint 66, an eight-player on-foot racing video game that takes inspiration from The Running Man, a Stephen King...
By Vishnu Patankar, Kraken’s Chief Technology Officer
Crypto is uniquely suited to adopt AI
Our industry is known for its volatility and 24/7/365 dynamic. As anyone...
Interview Nvidia's GPU Technology Conference concluded last week, bringing word of the company's Blackwell chips and the much-ballyhooed wonders of AI, with all the...
Customer 360 (C360) provides a complete and unified view of a customer’s interactions and behavior across all touchpoints and channels. This view is used...