Analysis of calls and quality control of interactions are among the main components of any call center’s operation, regardless of whether these are sales...
The rise of artificial intelligence (AI) has created opportunities to improve the customer experience in the contact center space. Machine learning (ML) technologies continually...
TAMPA, Fla. — U.S. regulators will vote March 14 on a regulatory framework for allowing satellites to use radio waves from terrestrial mobile operators...
In this episode of the IoT For All Podcast, Brian Zakrajsek, Smart Manufacturing Leader at Deloitte, joins Ryan Chacon to discuss smart manufacturing and...
The landscape of card technology is shifting rapidly, fueled by advancements in digital payments, evolving consumer expectations, and a growing competitive landscape. Banks face...
The new Jason Statham January action movie The Beekeeper is what it suggests on the tin: a tongue-in-cheek, bee-themed action comedy where Staths doles...