Analysis of calls and quality control of interactions are among the main components of any call center’s operation, regardless of whether these are sales...
Introduction
APIs are the medium of communication in the digital world. APIs handle all request processing and response delivery, from data transfers to operation handling....
Nowadays, meeting customer expectations is no longer just enough. To thrive, businesses must exceed these expectations, and leveraging customer-centric AI is key to achieving this goal.Integrating AI into customer relationship management (CRM)...
Graph databases have improved significantly since the 1990s, with new developments and a better realization of best practices. Graph technology has become one of...
AI (artificial intelligence) is changing cloud structures for better data-driven decision-making in business. This transformation has enabled companies to analyze vast data sets efficiently...
Every industry in the world has become a digital place for people. With this digitalized environment, sustainability has motivated firms. Particularly those that want...
Introduction
Learning about Window Functions in PySpark can be challenging but worth the effort. Window Functions are a powerful tool for analyzing data and can...
During the day, I teach Algebra I classes to high school freshmen in Springfield, Missouri. One night per week, I teach preservice elementary school...
As the FinTech industry strides through 2024, it finds itself at the heart of a technological revolution with Artificial Intelligence (AI) beginning to stand...