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Sphere Teams Up with MessageDesk to Enable Payments via SMS Text

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Sphere financial technology and software company

By expanding functionality to not only send invoices via SMS, but accept payment instantly—medical, field and professional services now have the flexibility they need to streamline payments in a safe and compliant way,” said Ryne Natzke, Senior Vice President of Growth and Strategy at Sphere.

Sphere, a leading provider of end-to-end integrated payments and security software, today announced it has teamed up with MessageDesk. The new integration enables payment acceptance as a part of MessageDesk’s innovative SaaS business communications platform, which allows collaborative messaging between businesses and their customers. The combined solution seamlessly integrates with all aspects of business service, sales, and support.

Sphere and MessageDesk have joined to make MessageDesk payments a one-stop shop for invoicing and accounts receivable. The solution allows users to send payment forms over SMS and MMS messages and send click-to-pay invoices directly to contacts via text message. In addition, businesses can set up click-to-pay and click-to-donate campaigns directly within the app. MessageDesk will handle the collection and sending of the invoices and integrate directly with Sphere for secure payment processing. Businesses can also sync invoices with certain popular accounting software or create invoices within the MessageDesk solution and process payments through the integration with Sphere.

MessageDesk has three core features: Inbox, Group Broadcasts, and Autoresponders. Inbox allows businesses to send or schedule one-on-one messages and see replies from all contacts. Group Broadcasts allows businesses to send group texts without “reply all” to communicate conveniently and effectively with all contacts at once. Autoresponders are a keyword or phrase that customers text into their MessageDesk phone number to receive future messages. This tool helps businesses grow a subscriber list.

“Sphere’s collaboration with MessageDesk demonstrates the strategic way integrated payments can empower companies to meet their customers where they are for greater convenience and results,” said Ryne Natzke, Senior Vice President of Growth and Strategy at Sphere. “By expanding functionality to not only send invoices via SMS, but accept payment instantly—medical, field and professional services now have the flexibility they need to streamline payments in a safe and compliant way.”

“Today more than ever, companies need easy, cost-effective ways to send invoices and collect payment while customers have come to expect simple, convenient, low-touch ways to pay bills,” said Clint Vernon, Chief Executive Officer of MessageDesk. “Bringing together MessageDesk’s communication platform with Sphere’s world-class payment processing network in one simple, off-the-shelf offering, provides companies of all sizes a powerful new tool for building customer relationships and increasing sales while ensuring that payments are collected and accounts receivable are reduced.”

About Sphere
Sphere is a leading financial technology and software company revolutionizing integrated commerce solutions for healthcare and its synergistic verticals. Trusted by the nation’s largest health systems, Sphere delivers a highly integrated cloud-based platform that reduces friction and facilitates better and more secure patient payments that drive revenue. Sphere’s Health iPASS platform enhances provider revenue collection by simplifying the patient check-in process and facilitating pre-service, time-of-service and post-service engagement and payments through an innovative, multi-channel virtual software interface. For more information on Sphere, visit http://www.spherecommerce.com or follow us on Twitter and LinkedIn.

About MessageDesk

MessageDesk is a SaaS business messaging application that builds authentic, human solutions to day-to-day, operational problems. These problems include but are not limited to appointment reminders, campaigns, customer service, invoice and payment collection, marketing, and sales messaging.

At MessageDesk, we believe in the strength and vitality of small businesses and the local economies they serve. It is our job to empower these organizations with the educational and technical resources they need to increase efficiency, save time, and grow their business. As an organization, MessageDesk chooses to live by six standards and values that guide our business: Listen with Empathy, Promote Authentic, Personalized Communication, Focus on ROI But Prioritize People First, Seek Simplicity Whenever Possible, Solve Hard Problems in Smarter Ways, and Stay Curious. Our goal at MessageDesk will always be to empower businesses and organizations with smarter, simpler communication tools that help them grow and achieve more. In service to this goal, we are actively pursuing new technologies that will change the messaging and communications landscape forever. For more information about MessageDesk, follow us on LinkedIn.

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Source: https://www.prweb.com/releases/sphere_teams_up_with_messagedesk_to_enable_payments_via_sms_text/prweb17985131.htm

Big Data

Konsentus Verify supports checking of UK-RTS compliant certificates

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Konsentus Verify supports checking of UK-RTS compliant certificates

Konsentus today confirmed that its open banking third party provider (TPP) identity and regulatory checking solution, Konsentus Verify, can validate the identity of TPPs regardless of whether a UK-RTS compliant digital certificate or EEA issued eIDAS certificate is presented. 

This follows OBIE’s recent announcement that UK-regulated TPPs must complete their migration from OBIE Legacy Certificates to UK-RTS compliant certificates (OBWACs/ OBSEALs) no later than 30 June 2021 by which time they must also have revoked any active OBIE Legacy Certificates. 

From the end of June 2021, ASPSPs must reject the use of OBIE Legacy Certificates for PSD2 identification purposes ensuring they only accept certificates that are compliant with the UK-RTS. 

Konsentus Verify provides TPP identity and regulatory checking services to protect Financial Institutions from the risk of open banking fraud.  The identity checking element of the Konsentus solution is based on the validation of a TPP’s digital identity certificate.  

Konsentus Verify checks in real-time a certificate’s validity and whether it has been issued by a trusted certificate issuer. In addition, Konsentus Verify checks the Payment Services a TPP is authorised to provide by its home country National Competent Authority.

However, digital identity certificates are not usually updated over a certificate’s lifespan and do not list the roles a TPP can perform outside the TPP’s home country. Any ‘Passporting’ information must be obtained for each country the TPP wants to provide services into.

Any EEA TPP wanting to access accounts held by a UK-based ASPSP must either be on the FCA’s Temporary Permissions Regime list or registered directly with the FCA. Konsentus Verify validates in real-time the legitimacy and current authorisation status of TPPs providing payment services in the UK regardless of whether an eIDAS or UK-RTS compliant certificate is presented.

Mike Woods, CEO Konsentus commented, “With over 200 UK TPPs regulated to provide open banking services in the UK, we can offer our customers a single solution that means both UK-RTS compliant certificates and eIDAS certificates can be checked without having to introduce additional processes or delays. No matter where the transaction is taking place or where the TPP is located, we offer our customers a single solution providing identity and regulatory checking at the time of the transaction.”

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Source: https://www.fintechnews.org/konsentus-verify-supports-checking-of-uk-rts-compliant-certificates/

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Big Data

How big data impacts the finance and banking industries

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Nowadays, terms like ‘Data Analytics,’ ‘Data Visualization,’ and ‘Big Data’ have become quite popular. These terms are fundamentally tied predominantly to matters involving digital transformation as well as growth in companies. In this modern age, each business entity is driven by data. Data analytics are now very crucial whenever there is a decision-making process involved.

Through this tool, gaining better insight has become much easier now. It doesn’t matter whether the decision being considered has huge or minimal impact; businesses have to ensure they can access the right data to move forward. Typically, this approach is essential, especially for the banking and finance sector in today’s world.

The Role of Big Data

Financial institutions such as banks have to adhere to such a practice, especially when laying the foundation for back-test trading strategies. They have to utilize Big Data to its full potential to stay in line with their specific security protocols and requirements. Banking institutions actively use the data within their reach in a bid to keep their customers happy. By doing so, these institutions can limit fraud cases and prevent any complications in the future.

Some prominent banking institutions have gone the extra mile and introduced software to analyze every document while recording any crucial information that these documents may carry. Right now, Big Data tools are continuously being incorporated in the finance and banking sector.

Through this development, numerous significant strides are being made, especially in the realm of banking. Big Data is taking a crucial role, especially in streamlining financial services everywhere in the world today. The value that Big Data brings with it is unrivaled, and, in this article, we will see how this brings forth positive results in the banking and finance world.

The Underlying Concept

A 2013 survey conducted by the IBM’s Institute of Business Value and the University of Oxford showed that 71% of the financial service firms had already adopted analytics and big data. Financial and banking industries worldwide are now exploring new and intriguing techniques through which they can smoothly incorporate big data analytics in their systems for optimal results.

Big data has numerous perks relating to the financial and banking industries. With the ever-changing nature of digital tech, information has become crucial, and these sectors are working diligently to take up and adjust to this transformation. There is significant competition in the industry, and emerging tactics and strategies must be accepted to survive the market competition. Using big data, firms can boost the quality and standards of their services.

Perks Associated with Big Data

Analytics and big data play a critical role when it comes to the financial industry. Firms are currently developing efficient strategies that can woo and retain clients. Financial and banking corporations are learning how to balance Big Data with their services to boost profits and sales. Banks have improved their current data trends and automated routine tasks. Here are a few of the advantages of Big Data in the banking and financial industry:

Improvement in risk management operations

Big Data can efficiently enhance the ways firms utilize predictive models in the risk management discipline. It improves the response timeline in the system and consequently boosts efficiency. Big Data provides financial and banking organizations with better risk coverage. Thanks to automation, the process has become more efficient.Through Big Data, groups concerned with risk management offer accurate intelligence insights linked to risk management.

Engaging the Workforce

Among the most significant perks of Big Data in banking firms is worker engagement. The working experience in the organization is considerably better. Nonetheless, companies and banks that handle financial services need to realize that Big Data must be appropriately implemented. It can come in handy when tracking, analyzing, and sharing metrics connected with employee performance. Big Data aids financial and banking service firms in identifying the top performers in the corporation.

Client Data Accessibility

Companies can find out more regarding their clients through Big Data. Excellent customer service implies outstanding employee performance. Aside from designing numerous tech solutions, data professionals will assist the firm set performance indicators in a project. It will aid in injective analytic expertise in multiple organizational areas. Whenever there is a better process, the work processes are streamlined. The banking and financial firms can leverage improved insights and knowledge of customer service and operational needs.

Coinsmart. Beste Bitcoin-Börse in Europa
Source: https://www.fintechnews.org/how-big-data-impacts-the-finance-and-banking-industries/

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Big Data

How big data impacts the finance and banking industries

Published

on

Nowadays, terms like ‘Data Analytics,’ ‘Data Visualization,’ and ‘Big Data’ have become quite popular. These terms are fundamentally tied predominantly to matters involving digital transformation as well as growth in companies. In this modern age, each business entity is driven by data. Data analytics are now very crucial whenever there is a decision-making process involved.

Through this tool, gaining better insight has become much easier now. It doesn’t matter whether the decision being considered has huge or minimal impact; businesses have to ensure they can access the right data to move forward. Typically, this approach is essential, especially for the banking and finance sector in today’s world.

The Role of Big Data

Financial institutions such as banks have to adhere to such a practice, especially when laying the foundation for back-test trading strategies. They have to utilize Big Data to its full potential to stay in line with their specific security protocols and requirements. Banking institutions actively use the data within their reach in a bid to keep their customers happy. By doing so, these institutions can limit fraud cases and prevent any complications in the future.

Some prominent banking institutions have gone the extra mile and introduced software to analyze every document while recording any crucial information that these documents may carry. Right now, Big Data tools are continuously being incorporated in the finance and banking sector.

Through this development, numerous significant strides are being made, especially in the realm of banking. Big Data is taking a crucial role, especially in streamlining financial services everywhere in the world today. The value that Big Data brings with it is unrivaled, and, in this article, we will see how this brings forth positive results in the banking and finance world.

The Underlying Concept

A 2013 survey conducted by the IBM’s Institute of Business Value and the University of Oxford showed that 71% of the financial service firms had already adopted analytics and big data. Financial and banking industries worldwide are now exploring new and intriguing techniques through which they can smoothly incorporate big data analytics in their systems for optimal results.

Big data has numerous perks relating to the financial and banking industries. With the ever-changing nature of digital tech, information has become crucial, and these sectors are working diligently to take up and adjust to this transformation. There is significant competition in the industry, and emerging tactics and strategies must be accepted to survive the market competition. Using big data, firms can boost the quality and standards of their services.

Perks Associated with Big Data

Analytics and big data play a critical role when it comes to the financial industry. Firms are currently developing efficient strategies that can woo and retain clients. Financial and banking corporations are learning how to balance Big Data with their services to boost profits and sales. Banks have improved their current data trends and automated routine tasks. Here are a few of the advantages of Big Data in the banking and financial industry:

Improvement in risk management operations

Big Data can efficiently enhance the ways firms utilize predictive models in the risk management discipline. It improves the response timeline in the system and consequently boosts efficiency. Big Data provides financial and banking organizations with better risk coverage. Thanks to automation, the process has become more efficient.Through Big Data, groups concerned with risk management offer accurate intelligence insights linked to risk management.

Engaging the Workforce

Among the most significant perks of Big Data in banking firms is worker engagement. The working experience in the organization is considerably better. Nonetheless, companies and banks that handle financial services need to realize that Big Data must be appropriately implemented. It can come in handy when tracking, analyzing, and sharing metrics connected with employee performance. Big Data aids financial and banking service firms in identifying the top performers in the corporation.

Client Data Accessibility

Companies can find out more regarding their clients through Big Data. Excellent customer service implies outstanding employee performance. Aside from designing numerous tech solutions, data professionals will assist the firm set performance indicators in a project. It will aid in injective analytic expertise in multiple organizational areas. Whenever there is a better process, the work processes are streamlined. The banking and financial firms can leverage improved insights and knowledge of customer service and operational needs.

Coinsmart. Beste Bitcoin-Börse in Europa
Source: https://www.fintechnews.org/how-big-data-impacts-the-finance-and-banking-industries/

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Cyber Security

The Hidden Challenges of Data Retention

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Companies are drowning in enterprise data. While such data can serve as a conduit to innovation, it can also be a liability.

Having the right data retention policies in place not only protects data from unauthorized access or other malfeasances, it also ensures data is primed for business usage. Furthermore, recent regulations such as GDPR mandate the creation of a data retention policy to prove data is properly managed and utilized throughout its entire lifecycle, but especially at the very end.

Data Deletion 

While many organizations excel at saving data, few have mastered data disposal. 

According to a 2020 Deloitte survey, while 80% of companies surveyed have a defined data retention policy in place:

“only one out of three respondents provided data to the business process owners for final disposition. Data is seldom reclassified or anonymised per current practices. Organisations may not be aware of techniques to use anonymised/pseudonymised data in an effective manner. Only 30 percent of the organisations were adopting automated erasure techniques for data on completion of the retention period.”

Furthermore, the report found that an alarming number of companies relied on ineffective data deletion and drive/device formatting methods that can leave sensitive data unprotected. In fact, more than 15% of second-hand drives purchased from an online retailer contained leftover data from the previous users. 

GDPR and like-minded regulations also require proof of data disposal in the event of a consumer complaint. However, this too has been woefully overlooked as only 32% of companies “are prepared for and may have conducted audits of processing activities with respect to end-of-life of personal data.” 

It is clear that CISOs need to become involved with the data retention process. Though policy decisions can be left to chief data and privacy officers, CISOs are increasingly being compelled to oversee the execution of data retention strategy, especially when it comes to the logging and verification of data disposal. 

Data Lake Security & Governance 

Over the past decade, data lakes have surged in popularity amongst data scientists looking to experiment with advanced analytics. However, if not properly maintained, data swaps can easily devolve into data swamps whereby the system is flooded with irrelevant, unusable data. 

Such an environment poses a number of data security and privacy risks. To start with, data that can’t be found can’t be disposed of or retrieved in response to subject access requests. 

Secondly, even well governed data lakes are vulnerable to false data injection and malware obfuscation as datasets are not segmented by clear boundaries. As a result, someone with access to a particular file object can modify it, and there is no trail or history of what was modified.

CISOs, CDOs and CPOs must work together to create security-first data governance frameworks for data lakes to protect the business, it’s customers and it’s most valuable strategic data assets. Such a plan should also address:

  • Data access control 
  • Data protection (encryption)
  • Data lake usage audit 
  • Data leak prevention 
  • Data lineage documentation

In the event the business opts to “drain the data swamp” it’s critical for the CISO to play an active role in determining what data to keep and how to dispose of unusable or corrupted data in the securest way possible. 

Coinsmart. Beste Bitcoin-Börse in Europa
Source: https://www.cshub.com/executive-decisions/articles/the-hidden-challenges-of-data-retention

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