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Sony WF-1000XM4 earbuds review: Superb noise cancellation, clear calls, and long battery life

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Pros

  • Stunning audio performance
  • Effective active noise-cancellation
  • Speak-to-chat option
  • Long battery life
  • Simple, reliable touch controls
  • Small case with wireless charging capability

Cons

  • Cannot use left earbud by itself
  • Expensive

In the over-the-ear headset market, the battle between noise-canceling headphones is primarily between Sony and Bose. However, in the wireless earbuds space, there are many competitors with noise-canceling capability now present even in some earbuds priced less than $100.

At the top end of the market, we see earbuds from Apple, Jabra, Sony, Master & Dynamic, Cambridge Audio, Sennheiser, Samsung, Bose, and many more battling for the title of best wireless earbud. For the past week, I’ve had audio streaming gloriously into my ears through the new Sony WF-1000XM4 headphones. Audio playback, with noise cancellation, has been amazing while my phone calls have never sounded clearer on both sides of the conversation.

Also: Sony WH-1000XM4 wireless noise-canceling headset review: Making the world better through a flawless music listening experience

While I absolutely love the audio experience of the Sony WH-1000XM4 cans, I prefer the earbud form factor for extended wear and portability for daily train commutes. Most of the excellent technologies and features found in this larger headset are now present in these small earbuds and fans of this form factor are such to appreciate the latest generation, Mark 4, of the WF-1000 series.

Specifications

  • Micrphones: Two noise-sensing mics on each earbud, one forward and one back
  • Drivers: 6mm
  • Wireless connectivity: Bluetooth 5.2
  • Water resistance: IPX4
  • Sensors: Capacitive touch for controls, on-ear detection
  • Battery life: Up to eight hours of ANC play from each earbud or 12 hours with noise-canceling switched off. 16 more hours of noise-cance play (two full charges of each earbud) are provided by the case or 24 hours of standard playback without NC. The case can be charged via USB-C or wireless Qi charging. A five-minute charge provides up to 60 minutes of play time.
  • Earbud weight: 7.3 grams each
  • Charging case weight: 41 grams

Hardware

One of the first things that struck me when the review package arrived was the eco-friendly packaging material. There is a simple wrap-around paper band with a color photo of the earbud product and other product info, but all other packaging materials are original blended material. This original blended material is a durable paper material from Sony made from bamboo, sugarcane fibers, and post-consumer recycled paper. It is well designed and also very easy to open and access.

The retail package includes the Sony earbuds, wireless charging/carrying case, short USB-A to USB-C cable, and three pairs of earbud tips (small, medium, and large). The earbuds are available in black and silver, we tested out the black model.

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The medium earbuds are to attached the WF-1000XM4 out of the box. The earbud tips are a bit interesting themselves as Sony offers a material that appears to be a combination of silicone and Comply tips with the look and feel of silicone, but with the rigidity of a Comply material. It’s fantastic and the earbuds stay in my ears very well without having to squeeze down the tip to fit. They are also very comfortable for long term wear. It is also handy to see the inner silicon part that attaches around the earbud post is color-coded for each size so it is very easy to distinguish between the different size earbud tips. Nice work here on this detail Sony.

Also: Sony WF-SP800N review: Nine hour battery, ANC, and water resistance, but poor active fit

I tested out the black pair of earbuds that have some copper highlights on the Sony brand name, rear mic opening, and outer post. All parts of the earbuds are covered in matte soft-touch coating. The outer touch-sensitive surface is rounded and large so it is easy to tap and hold for the different control functions. There is red color around the right, R, earbud label so you can easily figure out which is the right or left earbud. There is also a sensor near the three charging spots for detecting whether or not you have the earbuds inserted.

Strong magnets are found in the charging case to hold each earbud securely in place in its comportment. A central LED is present to show the charging status of the case and earbuds. A strong magnet also keeps the lid closed on the charging case. The charging case is quite compact and has rounded edges so it can be carried comfortably in your pocket. A USB-C port is on the back for wired charging while Qi wireless charging is supported. You can even charge it up on compatible phones, such as the Sony Xperia 1 III. The charging case is not water-resistant so make sure to keep it safe in a dry location.

Inside of each earbud, we find the Sony Integrated Processor V1 that improves the noise canceling performance of Sony’s QN1e chip. The headphones analyze ambient noise to provide noise cancellation. Automatic wind noise reduction can be toggled on to compensate when windy conditions are detected.

Sony Headphones Connect software

In order to optimize your use of the Sony WF-1000XM4 headphones, you need to download and install the Sony Headphones Connect application to your Android or iOS smartphone. After installation, simply take out the earbuds and position them into your ears to initiate pairing with your smartphone.

The Sony Headphones Connect application shows the battery level of each earbud and the charging case. Through the upper right menu option, you can view a tutorial, check the firmware version of the earbuds, and more.

There are three main tabs in the application; Status, Sound, and System. The Status tab shows the music being played and provides back, play, and forward buttons with a volume slider below the controls. The Adaptive Sound Control option is also available.

Tapping Adaptive Sound Control brings up another screen where you can toggle this function on and off. This function detects your actions and locations so that headphone settings are switched to allow some ambient sound. You can toggle on various controls on this screen, including having the headphones learn from locations or maps.

Moving along to the Sound tab, we find the ability to choose noise canceling, ambient sound, or off. If noise canceling is selected then the automatic wind noise reduction option can also be toggled on or off. In the ambient sound settings you can use a slider to control the level of ambient sound and also toggle on the focus on voice option.

One of the most useful features I’ve ever seen on a headset is the ability to enable the Speak-to-Chat option and I experienced that on the WH-1000XM4. It is awesome to see this feature present on these earbuds, especially for those who work remotely when they may want to speak with other family members without having to remove their earbuds. You can choose from automatic, high, or low sensitivity to voice detection, which may be useful if you like to sing along to your music.

My wife and daughters often walk into my office when I am working and over the past week I just start speaking and the Sony earbuds pause the music. You can choose when to have the music start playing again or choose to turn off the automatic feature. I have it set to 15 seconds and that has been perfect for my situation.

Below this section is the equalizer area with an option for boosting the bass as well. Various default options are available, but you can also set up a couple of custom levels for your specific preferences.

Also: Best noise-canceling headphones 2021: Top headsets

Further down the display we find the 360 Reality Audio Setup area. I did not test this functionality yet since you also need to subscribe and install 360 by Deezer, nugs.net, or Tidal in order to enjoy the audio experience offered here. The test audio sample sure sounded good, but I was unable to use it since I do not subscribe to any of these services.

Below the 360 Reality Audio section is a Bluetooth connection quality selector where you can choose to put a priority on a stable connection or sound quality. I primarily tested a stable connection since the sound was fantastic. There is also a toggle for DSEE Extreme.

The System tab is where you customize other settings on your earbuds. These options include choosing your voice assistant. I had my iPhone 12 Pro Max connected to the Sony WF-1000XM4 and Siri is not an option. Given that Siri works just fine through the headset and the phone, I chose to use Google Assistant since I now have the option to take advantage of the power of Google Assistant on an iPhone while using Siri for standard iPhone-related functions. I love that I can use both voice assistants on the iPhone more easily with the direct Sony connection. Amazon Alexa is also an option for the voice assistant.

A handy utility to determine optimal earbud tip size is present on the System tab. Select it and then the air-tightness of the earbuds is tested with a short audio clip. The results indicate if you should try another tip or if you have a good fit. When I tested with the default medium tips, I was told to adjust or try another tip. I put on the large tips and was informed the earbud tips are air-tight. This is accurate since I often have to use larger size earbud tips with my headphones and Apple’s never seems to fit me well.

Pricing and competition

The Sony WF-1000XM4 earbuds are available now for $279.99, in black and silver, from Sony, Amazon, Best Buy, and other dealers.

The Apple AirPods Pro are available for $249 and are a favorite for millions of people, especially those who use Apple mobile products. They have a stem design similar to the standard AirPods, but with solid active noise cancellation. The new Sony earbuds have about twice the battery life and many more options for a custom audio experience.

The Jabra Elite 85t earbuds are available for $185 and are a great choice for those making phone calls with their earbuds. There are quite a few settings available and they function much like the Sony earbuds. Sony’s new offering brings better overall music playback quality.

Daily usage experiences and conclusion

Since I workout with headphones and these new Sony earbuds have an IPX4 water-resistant rating, I decided to pair them up with a Garmin GPS sports watch, the new Forerunner 945 LTE, to test out music playback. In order to pair to something like a watch, you need to insert both earbuds and then press and hold both of them to get into pairing mode. Audio playback was fantastic from the Garmin watch with all of the previous touch control settings established through the smartphone app being present on the earbuds. The Sony WF-1000XM4 also supports Microsoft Swift Pair for easy connectivity to Windows 10 devices.

While I tested out the ability to use each earbud individually, given the industry-leading 8-12 hours of wireless playback and Speak-to-Chat option there really is no need to use only one earbud with the Sony WF-1000XM4. It turns out that you can indeed use the right earbud by itself, but you cannot use just the left earbud. This could have extended you for days of using this headset with one earbud at a time and alternating, but this isn’t that big of an issue for the majority of people looking for a high-quality stereo audio experience.

In addition to using the earbuds while I workout, I enjoy using wireless earbuds for yard work where I need both hands and headphones that stay in place while actively moving around. A personal test of mine is to wear noise-canceling earbuds while I mow with a gas lawnmower and then blow down the area with a high-speed gas leaf blower. The Sony WF-1000XM4 performed extremely well and I barely heard the mower or blower while enjoying my classic rock stations. Even better, I no longer have to remove my gloves and then an earbud to speak to my wife when she interrupts my yard work. With the Speak-to-Chat option enabled I simply start talking to her and the music pauses.

Most people focus on high-end wireless stereo headphones for music playback quality, but for businesses, it is also important to understand phone call quality. In the past, I’ve been very pleased with Jabra’s wireless earbuds as they focus on call quality. I’m pleased to say that these new Sony WF-1000XM4 earbuds set the bar for phone calls, in my experience. Callers said I sounded crystal clear and they could not tell at all that I was on a wireless headset, not to mention simple earbuds. On my end, the callers were also crisp and clear, just like they were in the room talking with me. In addition to its multiple beam forming mics on each earbud Sony’s Precise Voice Technology includes a bone conduction sensor that picks up vibrations from your voice.

The Speak-to-Chat option is great for remote work or office environments where you need to speak to people and then go back to using your headset. The Sony WF-1000XM4 also has Quick Attention support so you simply touch your finger to the left earbud surface and your music volume will be lowered to an extremely low level so that you can hear the outside environment temporarily for things like loudspeaker announcements at the airport or on a plane. It’s a cool function to let you turn your focus to something else while your finger rests on the left earbud touchpad.

The instant pause and play function is also a great way to refocus your attention on something else. Remove the earbuds to have your music paused and then when you return them to your ears the music will pick right back up where you left it.

The Sony WF-1000XM4 earbuds are 10% lighters than the Mark 3 version with a 40% smaller charging case. The headset has many of the technologies and features of the larger over-the-ear WH-1000XM4 in a form factor that some of us prefer more. They are not inexpensive at $279.99, but the amazing audio performance, crystal-clear calling support, useful technologies, very long battery life, and more make the Sony WF-1000XM4 an extremely compelling earbud solution and I highly recommend them.

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Source: https://www.zdnet.com/product/sony-wf-1000xm4/#ftag=RSSbaffb68

ZDNET

At last, a way to build artificial intelligence with business results in mind: ModelOps

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How should IT leaders and professionals go about selecting and delivering the technology required to deliver the storied marvels of artificial intelligence and machine learning? AI and ML require having many moving parts in their right places, moving in the right direction, to deliver on the promise these technologies bring — ecosystems, data, platforms, and last, but not least, people. 

ibm-watson-group-photo-from-ibm-media-relations.jpg
Photo: IBM Media Relations

Is there a way for IT leaders to be proactive about AI and ML without ruffling and rattling an organization of people who want the miracles of AI and ML delivered tomorrow morning? The answer is yes. 

The authors of a recent report from MIT Sloan Management Review  and SAS advocates a relatively new methodology to successfully accomplish the delivery AI and ML to enterprises called “ModelOps.” While there a lot of “xOps” now entering our lexicon, such as MLOps or AIOps, ModelOps is more “mindset than a specific set of tools or processes, focusing on effective operationalization of all types of AI and decision models.”   

That’s because in AI and ML, models are the heart of the matter, the mechanisms that dictate the assembly of the algorithms, and assure continued business value. ModelOps, which is short for :model operationalization, “focuses on model life cycle and governance; intended to expedite the journey from development to deployment — in this case, moving AI models from the data science lab to the IT organization as quickly and effectively as possible.” 

In terms of operationalizing AI and ML, “a lot falls back on IT,” according to Iain Brown, head of data science for SAS, U.K. and Ireland, who is quoted in the report. “You have data scientists who are building great innovative things. But unless they can be deployed in the ecosystem or the infrastructure that exists — and typically that involves IT – – there’s no point in doing it. The data science community and AI teams should be working very closely with IT and the business, being the conduit to join the two so there’s a clear idea and definition of the problem that’s being faced, a clear route to production. Without that, you’re going to have disjointed processes and issues with value generation.”

ModelOps is a way to help IT leaders bridge that gap between analytics and production teams, making AI and ML-driven lifecycle “repeatable and sustainable,” the MIT-SAS report states. It’s a step above MLOps or AIOps, which “have a more narrow focus on machine learning and AI operationalization, respectively,” ModelOps focuses on delivery and sustainability of predictive analytics models, which are the core of AI and ML’s value to the business. ModelOps can make a difference, the report’s authors continue, “because without it, your AI projects are much more likely to fail completely or take longer than you’d like to launch. Only about half of all models ever make it to production, and of those that do, about 90% take three months or longer to deploy.”

Getting to ModelOps to manage AI and ML involves IT leaders and professionals pulling together four key elements of the business value equation, as outlined by the report’s authors.    

Ecosystems: These days, every successful technology endeavor requires connectivity and network power. “An AI-ready ecosystem should be as open as possible, the report states. “Such ecosystems don’t just evolve naturally. Any company hoping to use an ecosystem successfully must develop next-generation integration architecture to support it and enforce open standards that can be easily adopted by external parties.”

Data: Get to know what data is important to the effort. “Validate its availability for training and production. Tag and label data for future usage, even if you’re not sure yet what that usage might be. Over time, you’ll create an enterprise inventory that will help future projects run faster.”   

Platforms: Flexibility and modularity — the ability to swap out pieces as circumstance change — is key.  The report’s authors advocate buying over building, as many providers have already worked out the details in building and deploying AI and ML models. “Determine your cloud strategy. Will you go all in with one cloud service provider? Or will you use different CSPs for different initiatives? Or will you take a hybrid approach, with some workloads running on-premises and some with a CSP? : Some major CSPs typically offer more than just scalability and storage space, such as providing tools and libraries to help build algorithms and assisting with deploying models into production.”

People: Collaboration is the key to successful AI and ML delivery, but it’s also important that people have a sense of ownership over their parts of the projects. “Who owns the AI software and hardware – the AI team or the IT team, or both? This is where you get organizational boundaries that need to be clearly defined, clearly understood, and coordinated.”  Along with data scientists, a group that is just as important to ModelOps is data engineers, who bring “significant expertise in using analytics and business intelligence tools, database software, and the SQL data language, as well as the ability to consistently produce clean, high-quality, ethical data.”

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Source: https://www.zdnet.com/article/at-last-a-way-to-build-artificial-intelligence-with-business-results-in-mind-modelops/#ftag=RSSbaffb68

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iPhone bug makes it easy for someone to break your Wi-Fi — here’s the fix and how to prevent it

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Connecting to a Wi-Fi hotspot with a specific name can cause your iPhone’s Wi-Fi functionality to break, and even a reboot won’t fix it.

The bug, spotted by reverse engineer Carl Schou and first reported by Bleeping Computers relies on attempting to connect to a hotspot with a specific name. Schou first noticed the issue when trying to connect to his hotspot named with the SSID %p%s%s%s%s%n.

I’ve tested this with an iPhone running iOS 14.6, and it does indeed disable Wi-Fi, and a reboot doesn’t fix it.

Must read: Apple will finally give iPhone and iPad users an important choice to make

So, how do you fix it if, like me, you’re relying on your iPhone?

The fix is to go to Settings > General > Reset > Reset Network Settings.

After doing this you will have to reconfigure your network settings.

OK, but how do you prevent this from happening in the first place? After all, little stops pranksters — or possibly a hacker using this as a vulnerability to do something more malicious — from setting up Wi-Fi hotspots with this name and no password.

Got to Settings > Wi-Fi and make sure that Auto-Join Hotspots in set to Ask to Join or Never

Better safe than sorry!

I can also confirm that this does not seem to be an issue for Android users. I tried a number of handsets and they all connected fine.

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Source: https://www.zdnet.com/article/iphone-bug-makes-it-easy-for-someone-to-break-your-wi-fi-heres-the-fix-and-how-to-prevent-it/#ftag=RSSbaffb68

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I just watched McDonald’s new AI drive-thru and I’ve lost my appetite

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screen-shot-2021-06-15-at-10-27-21-am.png

She’s only following orders.

Screenshot by ZDNet

I wanted it to be clever.

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I wanted it to be surprising, enticing, well, at least a little bit human.

After all, AI companies are always telling us how much better than the human equivalent their creations truly are.

So when McDonald’s revealed it was testing the idea of replacing humans at the drive-thru with robots, I was filled with cautious optimism.

Would customers be greeted with a surprisingly chirpy voice, redolent of a young person who really enjoys high school?

Sadly, I haven’t been near Chicago lately and that’s where the burger chain is testing this as yet imperfect system — McDonald’s confesses the robot only grasps your order 85% of the time.

But then a TikToker called @soupmaster2000 documented her experience at the new AI drive-thru.

“Welcome to McDonald’s,” began exactly the same female robot voice you’ve heard every time you’ve tried to get through to a customer service operative at every internet provider/cellphone carrier/just about every business these days.

The McDonald’s robot continues: “We’re currently serving a limited menu, so please review the menu before ordering.”

There’s little more welcoming than being greeted by an inhuman voice telling you that the thing you want to order may not actually be offered today.

But goodness, this is just an experiment, isn’t it? Surely the robot is programmed to offer a tinge of wit, no?

No.

The voice is exactly the same robot voice you’ve heard in every disturbing sci-fi movie. It’s as if Siri’s daughter has just got her first job.

Soupmaster orders two medium Oreo McFlurries. The response: “Alright.” In a voice that suggests you may shortly be approached by two members of the secret police.

The robot then asks if the customer wants anything else and invites the customer to “please full forward,” because no mere human would know to do that.

Soupmaster described it as “the most dystopian thing I have ever seen in the 27 years of my life.”

It’s hard to disagree. One hopes that, over time, the voices of robots will become more palatable. Perhaps, one day, you’ll be able to order from BTS or SZA.

There has been, though, a further little twist. McDonald’s is now being sued for allegedly recording voiceprint details of its customers at the robot drive-thru. The lawsuit claims that McDonald’s makes the recordings “to be able to correctly interpret customer orders and identify repeat customers to provide a tailored experience.”

McDonald’s isn’t, of course, the only fast-food chain that’s drifting toward the idea of personalizing offers for customers. Its purchases of Dynamic Yield and Aprente show that this is very much the idea.

Illinois, however, is one of 12 that requires both parties to consent to a recording of a voice conversation and the lawsuit claims there’s no warning to customers that recordings are occurring.

McDonald’s hasn’t commented, but it’s an awkward aftertaste to the company’s vision of the future.

Currently, many McDonald’s franchisees complain they can’t find staff. Some are even reluctant to re-open their restaurants for indoor dining, as they feel they’re doing just fine with drive-thru and delivery.

But if your local McDonald’s becomes one large modern vending machine, does that inspire love for the brand?

Perhaps the future won’t be about love at all.

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Source: https://www.zdnet.com/article/i-just-watched-mcdonalds-new-ai-drive-thru-and-ive-lost-my-appetite/#ftag=RSSbaffb68

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HRTech

Amazon’s Fire HD 10 Productivity Bundle review: This isn’t the work tablet you’re looking for

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Pros

  • Affordable tablet
  • Solid battery life
  • Affordably priced
  • Includes keyboard

Cons

  • Lack of productivity apps
  • Keyboard feels somewhat cramped
  • Performance

Amazon’s tablets are known for being cheap, somewhat slow, but good enough to access your Kindle library, stream shows in Prime Video or browse the web. The tablets aren’t known for being fill-in for your work laptop, but Amazon is looking to change that perception. 

The company announced the new $149 Fire HD 10 and $179 Fire HD 10 Plus tablets, complete with new kids editions, back in April. Alongside the refreshed design and new components, Amazon also announced a new productivity bundle. The bundle adds $70 to the cost of either Fire HD 10 model and includes a 1-year subscription to Microsoft 365 as well as a Bluetooth keyboard built specifically for the tablet. 

For the last few weeks, I’ve been testing the standard Fire HD 10 and the productivity bundle — a kit that would cost you $219. As someone who uses the iPad as my main computer and laptop replacement, I was eager to see how the Fire HD 10 compared to the iPad Pro. 

I don’t want to fully spoil it, but the experience fell short in a lot of areas. Namely app availability and performance. 

Amazon Fire HD 10 Productivity Bundle
Jason Cipriani/ZDNet

Design

Amazon debuted a new design with the Fire HD 8 last year, and that same aesthetic has carried over into the Fire HD 10 and HD 10 Plus. The edges and corners are now rounded, the front-facing camera is now centered when the tablet is horizontal — it’s a welcome design change.

When the tablet is docked in the included case, you’ll find the volume and power buttons to the right of the screen. That’s also where you’ll find the USB-C port that’s used for charging (another welcome change), and a 3.5mm headphone jack. 

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I really enjoyed the design of the Fire HD 8, and found that it translated well to the slightly larger Fire HD 10. It’s comfortable to hold and use as a standard tablet, tapping and swiping on the screen when browsing the web, the Amazon store or looking for a new book to read. 

On the bottom of the tablet is where you’ll find the MicroSD card reader, where you can add up to 1TB of storage. 

To be clear, the keyboard/case combo that comes in the productivity bundle isn’t made by Amazon. It’s made by Finite, a company I hadn’t heard of until I received the review unit. 

The keyboard uses Bluetooth to connect to the tablet, and is also charged via a USB-C connector. 

The keyboard doubles as a protective case for the Fire HD 10. You can detach the tablet, leaving the back of the case installed, and carry the Fire HD 10 around, and then easily place it back into the hinge that’s sturdy and holds the tablet in place when you want to use it in a more traditional laptop mode. 

The keyboard itself is small, an expected side effect of a smaller tablet. There are shortcut keys to open apps in split screen mode (handy if you need to copy notes to an email), but I found the keys somewhat awkward to activate due to the size of the keyboard and the keys. 

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Jason Cipriani/ZDNet

Performance

Amazon boosted the specs of the Fire HD 10 with an octa-core 2.0GHz processor and 3GB or 4GB of memory (a 50% increase compared to the previous version). The Fire HD 10 Plus, which costs $30 more, has 4GB of memory, a different finish on the tablet’s housing, and will wirelessly charge on any Qi-compatible pad. Or you can purchase the Amazon wireless charging dock built for the tablet that turns it into an Echo Show. 

The 10.1-inch Full HD display is slightly brighter (10% according to Amazon) than the preview Fire HD 10’s screen. You’ll get about 12 hours of battery life out of the Fire HD 10 or HD 10 Plus, which is a little higher than what I saw during my testing and use. But a normal workday’s worth of battery life isn’t out of the question. 

See also: Best iPad in 2021: Which iPad model should you buy?

You have two options when it comes to storage: 32GB or 64GB. Regardless of your choice, both models support expandable storage up to 1TB via a MicroSD card. 

Performance has never been a Fire tablet’s highlighting feature, and that’s still true with the HD 10. There’s a slight delay when navigating through the interface, apps open slower than what you’d find on, say, an iPad or Galaxy Tab. 

App availability in Amazon’s own Appstore have always been a problem, and that hasn’t changed. Because all of Amazon’s Fire HD tablets are running the company’s own forked version of Android, forgoing any Google services including the Play Store, developers have to list their apps in Amazon’s Appstore. The result is that many of the key Android apps that users have grown to rely on are nowhere to be found on a Fire tablet. 

For example, Slack, a key app for productivity for many of us, isn’t listed in the Amazon Appstore. You can still access Slack using the built-in Silk browser, but it’s not the same experience as a dedicated app. 1Password, a popular password managing app for consumers and business users alike, is also missing. 

As I already mentioned, you won’t find any Google apps available on the Fire HD 10, so that leaves you with using services like Gmail, Google Workspace or Docs through the included browser. 

Zoom is available in the App Store, as is nearly all of Microsoft’s mobile apps, including Teams, Outlook, Word, Excel and the rest of the Office suite. 

Effectively, you have an Amazon tablet that gives you direct access to all of the company’s apps and services, combined with a dedicated tablet for those who are entrenched in Microsoft’s Microsoft 365

8b48095b-5c26-4f5c-a7bc-f91cfa5c9bb5.jpg
Jason Cipriani/ZDNet

Bottom line

At the end of my time using the Fire HD 10, I’ve come to the conclusion that this is a tablet that’s better left to serve as an entertainment device, with the occasional email or document typed out on the keyboard. 

It can work, in a pinch, if your main laptop or computer is being repaired, or you’re looking to do light work while traveling. But there are just too many concessions, with apps and performance, for it to truly earn its productivity namesake.

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Source: https://www.zdnet.com/product/amazon-fire-hd-10-2021/#ftag=RSSbaffb68

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