PlayStation 5 players are currently facing a disc upgrade error when attempting to play The Elder Scrolls Online.
The problem first came to late in the early morning of Tuesday, June 15. It was highlighted by Twitter user Moridin Richard (@RichardErvik) in a tweet published via their official Twitter account at 7:18 a.m. ET. According to them, the game never had a disc–a fact the official The Elder Scrolls Online Twitter profile confirmed in a short threat later today.
Here’s everything players need to know about the upgrade error.
We are currently investigating this issue. Thank you for your patience. https://t.co/4HbyLPuUhR
— The Elder Scrolls Online (@TESOnline) June 15, 2021
The official account published a short thread in the moments following Richard’s discovery, explaining what they knew about the error and exactly what was being done about it.
“You should not need to purchase the base game again to get the download to start,” they wrote, “Please hang tight while we continue to investigate.”
The team has continued their investigation through to the time of writing and are now working directly with Sony to resolve the issue. Unfortunately, until the two manage to work out exactly what’s causing the PlayStation 5 console to imply a missing component, players on that platform will just have to wait for any updates.
We encourage affected players and interested parties to keep their eyes on official support channels such as the Bethesda Support Twitter account for live updates.
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Source: https://www.dbltap.com/posts/ps5-upgrade-disc-required-error-appears-for-the-elder-scrolls-online-01f884vb86k5?utm_source=RSS
