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Most Important Business Advantages of a VOIP Telephone System

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In today’s Internet-driven environment, every company concerned about efficient and cost-effective telecommunications solutions has undoubtedly been told that Voice over Internet Protocol (VoIP) telephone systems are the ideal option. At first look, it appears that VoIP services are meeting many, if not all, of the key communication needs that businesses have for telephone systems.

It doesn’t take long, though, to come across opposing recommendations. Atlantech is frequently asked to clear up any misunderstandings concerning VoIP telephone systems that develop as a result of this. People are curious as to whether VoIP communication solutions are as beneficial as they claim.

Table of Contents

The Most Important Business Advantages of a VOIP Telephone System

Switching to a VoIP phone system, it turns out, has a slew of potential advantages. Let’s take a look at some of the ways that making this move can help you save money and time while enhancing productivity.

Costs are reduced, time management is improved, and productivity is increased using VoIP systems.

1. Low Per-Call Cost

A VoIP telephone system uses Internet Protocol to make calls, as the name implies. All communication data is converted into packets and transferred over the IP network instead of using telephone lines. Your company’s IP network could be your Internet connection, a direct IP link to your phone service provider, or a mix of the two. The fact that your telephone service provider’s network to your office network has assured quality of service (QoS) is an important aspect of the IP connection. Note that QoS is not achievable when connecting to your telephone service provider via the Internet.

When two callers use a regular phone line to converse, the line is taken up by the two callers. Landline calls, especially long-distance calls, are expensive since there are only so many lines that can be constructed. However, by using the Internet to relay call data, this issue is avoided, making domestic and long-distance calls more affordable overall.

Businesses that use VoIP are frequently offered the chance to make free domestic and long-distance calls. If the business’s phone number is in the United States, for example, providers frequently enable all calls inside the “lower 48” of the country to be made for free.

If your parents or elderly family member knows neighbors in nearby buildings, they can feel secure in their surroundings. Moving them out of their home, especially if they have been in the house a long time, can rip that security away. If you are worried about safety and want open communication, set up one of the available home phone plans for elderly individuals using a VOIP system. You can also purchase an emergency protocol or fall alert device.

2. Mobility of Service

If you run a mobile phone business, VoIP services can save you a lot of time and money because they follow you around.

A line that runs to a home or business is granted its own phone number on a standard phone system. Any movement becomes a challenge of remembering the correct codes or keys to dial on your phone. Contacting phone companies to move services and phone numbers to new locations might waste a lot of time.

All of this is eliminated with a VoIP phone system. Physical restrictions do not exist. You have the flexibility to shift as your business requires without adding to your stress level.

Looking for more than Big Telecom can provide?

3. Features’ Versatility

Using VoIP phone systems enables you to multitask with even the most technologically advanced gadgets, allowing you to be as productive as possible.

Assume you’re on a call that’s stuck in a queue. While you’re waiting, you can plan your response to missed client calls by reading voicemail-to-text transcriptions provided right to your email inbox.

In another situation, you can quickly forward messages and voicemail. If you receive an essential voicemail message, you can forward it to three other persons with a single mouse click.

VoIP phone systems include all of these functions, as well as a slew of others. Because the service is always with you, you may easily add or remove features that you find useful. In a nutshell, VoIP phone solutions scale with your company.

4. Straightforward Conference Calls

The qualities just described aren’t the only ones that VoIP makes simple. Creating and participating in conference calls is significantly easier now that all calls are made via a converged data network rather than dedicated phone lines.

If your company employs a standard phone system, you can participate in conference calls, but you’ll have to pay extra for a service that allows you to host several callers for a conference. Many VoIP phone systems include these features as standard. You can use the capacity to make conference calls as an added benefit to the service you currently pay for rather than paying for something new.

Not only that, but VoIP services also make video conferencing a lot easier. Of course, these kind of meetings are rare, but VoIP phone systems make face-to-face connection with colleagues and clients much easier to manage while business workers are away from the office.

5. Client Interaction that is both efficient and effective

Businesses can now be found all around the world in today’s global economy. Meetings are frequently need to travel as a result of this. Even yet, there’s no need to lose the capacity to make vital conversations or fail to send important documents when using a VoIP service.

You may have noticed that prominent corporations such as Coca-Cola and JPMorgan Chase have abolished voicemail in recent months. While this type of move may not be acceptable for every company, it appears that some businesses have discovered that answering voicemails takes up too much time.

You may pick where and how your calls ring using a VoIP phone system. You may, for example, choose the first five rings to be forwarded to your office. If you don’t answer the phone, the call will be forwarded to a second or third device, such as a mobile phone or a laptop. Simply put, if a call is essential, it does not need to be missed.

Important documents that must be forwarded are no longer delayed. Instead of waiting a day (or several) for a fax machine, business associates can e-fax their papers using VoIP.

6. Dependable in a Hurry

One of the most common concerns with VoIP is that if the internet goes down, so does the ability to make calls. This doesn’t have to happen in the appropriate situation. The truth is that call-forwarding, like other VoIP phone system capabilities, is extremely adaptable.

Because you may pick where and how your calls are redirected, you won’t lose productivity as a result of local power outages or weather-related occurrences. If the office phone is unavailable, you can use your mobile device or laptop to make a call.

Choosing the Best Option for Your Company

Any advice that requires major changes in how corporations conduct business, understandably, appears to be too risky. With all of the services and capabilities available, switching to a VoIP phone system can be confusing. Sifting through pages of fine text also doesn’t help you make the best option.

When making significant business decisions like these, it’s always best to have a qualified, trustworthy advisor on hand.


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Source: https://cybersguards.com/business-advantages-of-a-voip/

Cyber Security

Industrial Automation Software Informed Customers About a Dozen Vulnerabilities

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Cisco

CODESYS, a developer of industrial automation software, notified customers this month of a dozen vulnerabilities impacting a variety of devices. Cisco Talos detected more than half of these issues, and the details were released on Monday.

Vulnerabilities in CODESYS software could have substantial consequences because it is utilised in several large firms’ industrial control systems (ICS). Last month, a cybersecurity firm warned that serious security holes uncovered in CODESYS software exposed programmable logic controllers (PLCs) made by more than a dozen manufacturers to attacks.

CODESYS announced on July 22 that patches for remote code execution, denial of service (DoS), and information disclosure vulnerabilities in its Development System, V3 web server, Gateway, Runtime Toolkit for VxWorks, and EtherNetIP products are now available.

A critical severity rating has been applied to only one vulnerability. The bug, dubbed CVE-2021-33485, is a heap-based buffer overflow in the CODESYS V3 web server that can be used to launch DoS attacks or execute remote code using specially crafted requests.

Cisco’s Talos research and threat intelligence unit uncovered seven vulnerabilities, according to a CODESYS alert. Researchers from Talos discovered that unsafe deserialization flaws in the CODESYS Development System, a programming tool for industrial control and automation systems, can lead to remote code execution.

An attacker could take advantage of these flaws by altering local configuration or profile files, or duping a local user into opening malicious project or archive files.

The manufacturer stated that it was unaware of any attacks exploiting these holes, but that security scanners can exacerbate some of the flaws.

CODESYS stated in each advisory that the vulnerabilities can be exploited by an attacker with limited capabilities.


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Source: https://cybersguards.com/industrial-automation-software-informed-customers-about-a-dozen-vulnerabilities/

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Cyber Security

1Password Announced Receiving a $100 Million Increases its Valuation to $2 Billion

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1Password, a password management software company, revealed today that it has received a $100 million investment, bringing its total worth to $2 billion. The company had raised $200 million in a Series A round of funding.

Accel led the newest round of fundraising, which also included new investors Sound Ventures and Skip Capital. The funds will be used to help 1Password continue to build its business, according to the company.

Secrets Automation, 1Password Events, and a full-featured Linux desktop application, as well as connections with Slack and Rippling, the company claims it has achieved considerable growth since the previous financing round and has expanded its commercial services over the past months.

1Password, which was founded in 2005, provides private, secure password management solutions for both businesses and end-users. GitLab, IBM, Intercom, Slack, and Under Armour are among the company’s more than 90,000 enterprise customers.

“This contribution from a diverse group of industry leaders demonstrates a dedication to safeguarding businesses and families. As we assist clients keep ahead of the never-ending parade of dangers, we’re already working closely with our seasoned investors to drive growth into new areas, like secrets management,” said Jeff Shiner, CEO of 1Password.


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Source: https://cybersguards.com/1password-announced-receiving-a-100-million-increases-its-valuation-to-2-billion/

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Cyber Security

Vindicia and Chargebacks911 collaborate to thwart friendly fraud in growing subscription economy

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Vindicia and Chargebacks911 collaborate to thwart friendly fraud in growing subscription economy

Chargebacks911, a dispute management specialist, announced today that it has formed a strategic collaboration with Vindicia, part of the Amdocs (NASDAQ: DOX) Media Division and a leader in business-to-consumer digital services monetization.

The collaboration comes at a time when chargebacks are increasing at an alarming rate. Largely driven by friendly fraudwhen a customer files a chargeback instead of trying to first obtain a refund from the merchant chargebacks have a destructive effect on a business’s ability to grow and retain revenue, and can increase the cost of payment services.

“When authorized cardholders dispute legitimate charges to their credit cards, it pushes the bank to force a refund back to the customer under the pretense that the merchant made an error,said Monica Eaton-Cardone, COO and cofounder of Chargebacks911. “This behavior needs to be identified and corrected to prevent merchants suffering illegitimate losses. That’s why a partnership with a leader in subscription commerce monetization solutions like Vindicia is so important to the industry.”

The cost of this industry’s chargebacks is as much as $250 billion annually by some analysts’ estimations. These costs come in the form of fees and fines, false declines, return fraud, and many other expenditures throughout the entire transaction process from the issuing bank to payment processors.

Supporting a merchant’s robust subscription base must include a seamless acquisition experience for the subscriber as well as a transparent and easy to follow reconciliation process for merchants to resolve discrepancies,” said Darcy Antonellis, Head of Amdocs Media. “We’re pleased to collaborate with Chargebacks911 as they concentrate on helping merchants retain their revenue via our combined technologies which provide revenue discrepancy resolution.”

Reports also show that consumers who register a chargeback that goes unchallenged are 50% more likely to file another chargeback within 90 days. So, by helping to identify which disputes to challenge, Chargebacks911 will also help Vindicia’s merchants reduce future claims (and the associated costs).

Available immediately, chargeback management solutions include Visa Merchant Purchase Inquiry (VMPI), chargeback alerts, and dispute resolution. For more information, you can learn more here or contact a Vindicia representative.

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Source: https://www.fintechnews.org/vindicia-and-chargebacks911-collaborate-to-thwart-friendly-fraud-in-growing-subscription-economy/

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Cyber Security

Apple Released a Major Security Update with Fixes for a Security Defect

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Apple released a big security update on Monday that patches a security flaw that the firm claims was “actively exploited” to install malware on macOS and iOS devices.

Apple, as is customary, did not provide any information about the in-the-wild attacks or the targets’ profiles. The corporation did not provide any IOCs (indicators of compromise) or extra information to aid defenders in their search for symptoms of infection.

Instead, the Apple advise simply states, “Apple is aware of a report that this problem has been actively exploited.”

Cupertino has patched 13 zero-day vulnerabilities in the first half of this year.

CVE-2021-30807, the newly patched vulnerability, was reported to Apple anonymously and is defined as a memory corruption weakness that might be used to perform code execution attacks with kernel privileges.

The issues were patched in the macOS Big Sur 11.5.1 update, as well as a separate patch bundle that updated iOS and iPad devices to version 14.7.1.

The latest patch arrives less than a week after Apple released iOS 14.7, which included patches for a number of security flaws.


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Source: https://cybersguards.com/apple-released-a-major-security-update-with-fixes-for-a-security-defect/

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