Share Fees and card management are the biggest pain points consumers have with banks’ mobile apps, according to a COVID-19 Friction Report just out from digital consultancy Mobiquity. Banking app reviews that mention “fees” and “lost card/freeze card” averaged 2.5 out of 5 stars, the report said. Although the report said many consumers like having …Read More
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Source: https://bankinnovation.net/allposts/biz-lines/payments/mobiquity-ranks-bank-app-pain-points/
