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How Honeywell built a foolproof talent-succession system via automation

How Honeywell built a foolproof talent-succession system via automation

In the last one year, the focus for Honeywell, the electrical manufacturing conglomerate, has been streamlining its talent-succession system. Talking to HRKatha, Sumedha Pal Parmar, senior director-HR, Honeywell India, shares that the Company has, of late, been focussing mainly on identifying great talent internally and drawing out a succession plan for them. Recently, Honeywell has fully digitised and automated its talent-succession system.

How it works

The automation process, which started last year, has now been fully completed. Honeywell, which employs more than 15,000 people in India has now created a dashboard, where managers can see the whole performance index of the team. This new automated system uses its algorithms to identify the people who are ready to be promoted or go into higher roles.

Accordingly, people are put on a talent-development programme. Additionally, the automated system gives insights into the talent-development journey of each individual and reveals who all have completed the talent-succession programme. Finally, it reveals the overall conversion rate.

Earlier, the Company used to maintain the entire succession-planning system manually, using PowerPoint presentations and excel sheets. By automating the entire succession-planning system, the Company can clearly track the growth of an individual. Since the succession planning directly reflects and affects the business growth of the organisation, it presents the visible growth of the employees clearly to the business leaders in the Company.

The conversion rate via the succession-planning system has been fairly good for the Company — ranging between 60 to 70 per cent. With automation, the progress is very much visible now.

Advantages of automation

Awareness and accountability: As per Parmar, automation has created awareness and accountability amongst leaders and employees alike. Since automation has created what the Company calls the‘talent behaviour index’, where employees also track their progress in the Company, people are more aware of their responsibilities and feel accountable.

Talent identification: There is also a ‘leader’s talent-behaviour index’ where managers can see their team’s progress and help them identify great talent, internally.

Talent-development initiatives: Digitisation has also helped the Company run and implement very focused and rigorous talent-development initiatives. “Now, the insights related to our talent development and succession are more visible, and we can drive more focused people-development programmes,” shares Parmar.

Advancement of middle management: The middle management is where where people often feel stagnated. Though, as per Parmar, the Company is still far away from solving this issue, it very recently saw some level of success. Honeywell initiated a women’s development plan, where close to 30 women participated and more than 50 per cent of them were promoted to higher roles in the company. The larger lot, Parmar reveals, belonged to mid-management roles.

Mobility across businesses: Honeywell has diverse businesses ranging from aerospace technologies —which is its primary arm — to safety and productivity solutions, building technologies, and even performance materials and tech solutions amongst others. Employees have the liberty to move across businesses. If, for some reason, they are unable to move up the ladder in their vertical, they can always make a horizontal shift into other verticals. “Honeywell encourages people to move around across businesses to enjoy well-rounded exposure,” says Parmar.

How Honeywell built a foolproof talent-succession system via automation“Now, the insights related to our talent development and succession are more visible, and we can drive more focused people-development programmes”

Sumedha Pal Parmar, senior director-HR, Honeywell India

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How Honeywell built a foolproof talent-succession system via automation

To make this happen, Honeywell has well-curated and focused programmes for functions such as human resources and engineering. For HR talent, the Company has a well-defined programme wherein those joining the HR team are moved around all businesses and verticals in the first year of employment.

The engineers are also given an opportunity to move across verticals and functions, and work on different engineering projects from software to hardware-engineering solutions. “This helps us develop well-rounded talent who are aware of every aspect of our business,” asserts Parmar.

Additionally, engineers are also encouraged towards commercial roles. This way, “Engineers also gain commercial exposure and then they are able to come up with products and solutions, which are commercially viable to the Company,” enunciates Parmar.

“After 18 months, any employee in the company is free to move into any of the different businesses of Honeywell,” reveals Parmar.

Role change: Given the wide range of Honeywell’s businesses, moving around people helps the Company retain the best talent. Apart from that, automation of succession planning also helps the Company identify people who have been working in the same role for years and could do with a change, if required.

Career paths: Honeywell also takes serious interest in creating career paths for people. It has started ‘career conversation’ sessions with employees, where managers touch base with employees every quarter. These interactions help the Company understand the employees’ aspirations and what they want to achieve in their career and how Honeywell can create suitable opportunities for them.

Diversity and inclusion: Another part of the people strategy at Honeywell is the greater focus on diversity and inclusion. The Company is creating an environment where people can just be themselves and feel free to express themselves. While it has gender-specific diversity programmes, it also focusses on hiring talent from the LGBTQ community and people with disabilities (PWDs).

How Honeywell built a foolproof talent-succession system via automation

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