Better qualified leads generated
Most companies would worry about the quality of voice and hesitate if A.I. is not capable to answer clients’ questions. Most companies would get surprised and gain confidence, however, when they hear the latest A.I. generated human-like voice. It is true that A.I. still cannot handle very organic and irrelevant conversations, but this is not the purpose of making sales calls. Instead, as A.I. call bots are very focused on the topic, (The bots won’t answer other questions that out the scope !), it can generate a better quality of sales leads.
Besides making sales calls, A.I. bots can assist to generate sales by up-selling or cross-selling. Below is an A.I. calling bot for beaut salon. The first service of this A.I. bot is to remind the client of her booking time. The bot upsells her client by providing new promotion information inside the notification call.
Transcript of Demo:
Bot: Hello. Is this Miss Chan?
Chan: Yes, I am.
Bot: Hello Miss Chan, We are V Salon CS Centre. Please be reminded that you are having a booking on 25th June, 5pm. Do you want to confirm your booking?
Chan: I think I need to make another booking.
Bot. Sure, which date and time would you like to change to?
Chan: 20th June. I think in the afternoon will be better.
Bot: Definitely. We are available on 20th June, at 6pm. Do you want to confirm the booking?
Chan: OK.
Bot: OK. We have reserved a booking on 20th June, at 6pm for you. Moreover, we noticed that you have only 2 treatment left. We are having a renewal promotion now. Do you want to know some more information?
Chan: That will be nice.
Bot: Let me transfer you to our Customer Service Officer for further information. Please wait.
(Transfer Music)
