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Home buying and selling went virtual during the pandemic. Can it stay that way?

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A realtor wearing a protective mask uses a smartphone to provide a virtual video tour of a home for sale in Sacramento, California, U.S., on Monday, June 29, 2020.

David Paul Morris | Bloomberg | Getty Images

Prospective buyers getting their first glimpse of potential homes through smartphone cameras connected by FaceTime and Zoom. 3-D modeling technology used to create digital walkthroughs that can be replayed at any time from nearly any angle, and can even fill an empty room with virtual furniture.

Shelter has always been a basic personal need, but coronavirus and the ensuing lockdowns have made it more critical than ever. Home is not just a haven from the pandemic, it’s now the office, gym, movie theater and cocktail lounge in one. For real estate, an industry dependent on how people feel about a potential home in-person, the pandemic and the ensuing need for social distancing, cleanliness, and minimal contact, has changed technology’s role from nice-to-have into a must-have.

New technology tools like virtual walkthroughs, 3-D mapping and drone surveys, were adopted years ago, but only on a case-by-case basis with select properties. “Some of the technology out there was neat stuff,” says Quentin Dane, CEO of real estate brokerage Dash Carolina, which serves North Carolina’s “research triangle” of Raleigh, Durham and Chapel Hill. “You did it for a certain type of extensive home, but you wouldn’t do it for all of them.”

Coronavirus has transformed these specialty tools into de facto industry standards. “The video conference is now the norm,” Dane said. “Technology caught up to where we live.”

How video calls are changing real estate deals

One of the most mentioned technologies seeing widespread use is in fact one of the simplest: the video call.

“I’ve been working with a client who’s under contract, I showed them two dozen places virtually, on FaceTime, and they see the stats online,” says Scott Straus, a Chicago-area broker at Better Homes And Gardens Real Estate, Star Homes.

Real estate broker Coldwell Banker says its agents are embracing TikTok for virtual showings, and even hosting virtual open houses through Facebook Live. The technology used is typically consumer-grade because that’s where the customer is, says M. Ryan Gorman, president and CEO of Coldwell Banker.

“There’s an awareness of the risk of people coming into my space,” says Kate Kaufmann, a writer in Portland, Oregon, who is selling her condominium. Kaufmann says neighbors are also jittery about having complete strangers enter the shared complex to view her property.

Los Angeles-based realtor John Maseredjian says he’s using video calls not just to show properties, but to handle other, more mundane aspects of real estate. Maseredjian, who is the co-owner of JohnHart Real Estate, says he relies on teleconferencing software like Zoom Video Communications and Verizon‘s Bluejeans to get face-to-face with clients during the pandemic. “Where we used to meet people in the conference room of the office, we can share screens, go over data and analytics, things that we used to go over in person.”

The housing market was battered by Covid-19. Existing home sales experienced the largest decline since 1982 (when mortgage rates were 18%), but the worst may be over. Pending home sales bounced back for a record gain in May, while new home sales are starting to rebound as well, and more quickly than homebuilders expected. Properties are selling at a faster rate compared to the same time last year, and new contracts and new listings — while lower than a year ago — are easing in their rates of decline, according to the National Association of Realtors’ weekly housing market monitor.

The virtual walkthrough is accelerating the existing home search, with buyers winnowing down the list of potential properties faster than before. “Rather than going and seeing 30 different homes in person, you can see them virtually,” Maseredjian said.

Redfin says it’s seeing a rise in sellers using 3-D scans to create virtual walkthroughs that are “almost like playing a video game,” says Redfin CEO Glenn Kelman.

Coldwell Banker has been using the augmented reality technology from Streem to prepare homes for showing without needing to send an agent to the physical property.

These trends are reflected nationwide: a May survey conducted by the National Association of Realtors found that 35% of realtors are seeing sellers rely on virtual tours. 

We will continue to see almost all buyers want to step into the home to feel it.

Nick Bailey

chief customer officer at RE/MAX

Record low mortgage rates are adding fuel to the residential real estate market. The latest weekly data showed a continued rise and mortgage applications 33% higher than a year ago. Online-based mortgage provider Better.com says it has seen a 40% increase in purchase applications and it has conducted appraisals through the iPhone.

But despite the coronavirus-accelerated move to digital and rethinking of physical home priorities, most buyers do want to see the property in person. “A majority of homeshoppers still do want an in-person tour before putting down their hard-earned down payment,” says Amanda Pendleton, Zillow home trends expert.

Online-focused real estate companies that have evolved their own buying and selling marketplaces, are adjusting to that demand. Redfin, Zillow and Opendoor all say they are installing smart locks on unoccupied properties they own and are selling, restricting in-person walkthroughs to one group at a time.

While most of the process of homebuying, from negotiating a deal to writing an offer, can be done electronically, Nick Bailey, chief customer officer at RE/MAX, believes the in-person walkthrough is essential. “We will continue to see almost all buyers want to step into the home to feel it,” said Bailey.

Even homeowners who have bought properties “sight unseen” say the visual walkthrough is critical. “For a major life purchase like a home, you’d prefer to see and touch and feel it in person,” says homebuyer Jarrod Schwartz. Schwartz is in the process of buying a home in Brentwood, Tennessee.

“The tactile experience is important,” Maseredjian said. “If you’re gonna spend that much money on a property, you really want to see it in person.”

In fact, the biggest changes of all coming out of the pandemic may be less about technology and more about how buyers define the idea of a home. Stay-at-home orders forced households to re-evaluate what they need and what they don’t, says Jessica Lautz, vice president of demographics and behavioral insights at the National Association of Realtors, everything from the importance of a home office to yards for people to exercise or grow their own food.

“Some people are saying I want more space. Others may need to accommodate more older adult relatives. Others are expecting new babies or pets,” said Lautz.

Source: https://www.cnbc.com/2020/07/11/will-real-estate-remain-virtual-after-pivoting-during-pandemic.html

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eBay makes a dedicated portal for officially refurbished gear

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eBay launches a Certified Refurbished site for used goods
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eBay is taking on Amazon Warehouse with a new destination called Certified Refurbished, selling used goods from brands like Lenovo, Microsoft and Makita. The idea is that you can buy second-hand products at significant discounts over new, but still get a two-year warranty (from Allstate), a money-back guarantee and 30-day “hassle-free” returns, along with new accessories, manuals and manufacturer-sealed packaging.

eBay’s Certified Refurbished has five priority categories: laptops, portable audio,power tools, small kitchen appliances and vacuums. It offers several brand exclusives, including De’Longhi, Dirt Devil, Hoover, Makita and Philips, along with inventory exclusives from Dewalt, iRobot and Skullcandy. It’s also selling products from participating brands including Dell, Acer, Bissel, Black & Decker, Cuisinart, KitchenAid, Lenovo, Microsoft, Miele and Sennheiser.

To make the cut, manufacturers must offer items in “pristine, like-new condition that has been professionally inspected, cleaned, and refurbished by the manufacturer, or a manufacturer-approved vendor,” according to eBay. It also must be in new packaging with original or new accessories.

For an example of the savings, the site is offering Dell’s best-equipped 2020 XPS 15 9500 for $1,950, or $650 off the current price at Dell. Samsung’s Powerbot R7040 robot vacum is $199 rather than $399, and if you’re looking for a drill, Dewalt’s 20V combo tool kit used costs $235, while a new version runs $399 on Amazon.

eBay Certified Refurbished doesn’t have as many categories or brands as Amazon Warehouse or Amazon Renewed, but it seems to offer free shipping on most items, along with the guarantee and other perks. It’s now available to users in the US, and eBay said that applications are now open to retailers in Australia.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.

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The Morning After: GMC’s Hummer EV, AOC on Twitch and iPhone 12 reviews

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The 5G iPhones are almost here. This time around, Apple is offering four models in its iPhone 12 lineup and while we haven’t tested all of them (the 12 mini and the 12 Pro Max are coming later), we’ve given the other two devices our full scrutiny. And we kind of had to — the iPhone 12 and 12 Pro are remarkably similar phones in so many ways.

iPhone 12 and iPhone 12 Pro

No, seriously, if you didn’t spot the third camera (the telephoto one that does zoom), you’d struggle to tell them apart by eyesight alone. You can take this two ways: The Pro phones don’t warrant the extra money this time around, or the iPhone 12 is a well-priced phone where you make barely any compromises. Our full review combines both phones for these very reasons. 

If you’re looking for an even cheaper iPhone, wait for that iPhone 12 mini, perhaps. And if you want the very best imaging in an iPhone, wait for the iPhone 12 Pro Max, which has even better cameras than the smaller Pro model. Yes, it’s easy to get confused. Oh and the iPhone 11 is still on sale, too!

— Mat

GMC’s 1000HP Hummer EV is an ‘all-electric supertruck’

After a series of teasers dating back to the Super Bowl, GMC finally revealed the new Hummer. 

The GMC HUMMER EV is driven by next-generation EV propulsion technology that enables unprecedented off-road capability, extraordinary on-road performance and an immersive driving experience.

The four-door crew cab boasts AWD, 1,000 HP and 11,500 ft/lb of torque generated by three motors run from the vehicle’s Ultium battery pack. That’s enough oomph to reportedly propel it from standing to 60MPH in just three seconds, the same timing as the Rivian R1, and an announced range of 350 miles.

Ultium batteries come in sizes as large as 200kWh — double what you’d find in a Model S and 80kWh bigger than what the massive Bollinger B1 uses — however, GMC has not confirmed what the Hummer EV is sporting. Using the higher throughput recharge options and the fact that the Hummer EV utilizes an 800V power architecture, GMC estimates the Hummer EV will fill 100 miles worth of power in just ten minutes using DC at 350kWh.

The Hummer will also have something called Crab Mode, where the front and rear wheels rotate at the same tilt angle, so the vehicle moves diagonally — you know, like a crab. According to GMC, the Hummer EV will be able to scale “18-inch verticals and [drive] through water that is more than two feet deep,” and its open-air Infinity Roof consists of removable, transparent “sky panels.”

The 2021 Hummer EV Edition 1 is slated for release in fall 2021. It will have a starting MSRP of $112,595. The model year 2022 Hummer EV is expected to retail for $99,995, the 2023 should start at $89,995 and the 2024 model (which will not include a third motor) will start at $79,995.
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AOC’s ‘Among Us’ Twitch stream peaked at over 435,000 viewers

The stream encouraged viewers to make a plan to vote on or before Election Day.

AOC's 'Among Us' Twitch stream

Last year, Donald Trump joined Twitch — before enduring a two-week ban over hateful content — and now US Representative Alexandria Ocasio-Cortez has joined the service. Her first broadcast featured games of Among Us played with fellow Rep. Ilhan Omar and a few popular streamers. 

That proved to be a good strategy, as Twitch reports the concurrent viewer count peaked at 435,000. That’s the third highest count we’ve heard of, behind the Ninja/Drake stream in 2018 that topped 600k and Shroud’s return stream that crossed 500k.
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NASA’s OSIRIS-REx successfully collected bits of an orbiting asteroid

After over a decade of planning, the $800 million mission achieved a major milestone.

OSIRIS-REx

NASA made history on Tuesday afternoon as its OSIRIS-REx spacecraft successfully “tagged” the asteroid 101955 Bennu, and in doing so collected a small sample of regolith from the passing celestial body’s surface. This marks the first time a NASA mission has managed to intercept, interact with and collect samples from an asteroid.

Collecting those samples involved a never-before-tried technique dubbed the touch-and-go (TAG). Before beginning its approach, the OSIRIS unfolded and deployed its Touch-And-Go Sample Acquisition Mechanism (TAGSAM) while pulling its solar panels back into a Y-shape so that if the TAGSAM arm did accidentally overshoot and crunch into Bennu, the rest of the spacecraft would still have the necessary power to function. 

To ensure it has a sufficiently large sample, OSIRIS will first take a picture of the collector head to confirm the presence of regolith, and then on Saturday, will extend its TAGSAM arm and spin on its axis like a centrifuge to measure the mass of rock and dust in the collection bin. If all goes well, the collection capsule will return to Earth at the Utah Test and Training Range in 2023.
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The Department of Justice sues Google over antitrust concerns

This is arguably the biggest antitrust move since the government sued Microsoft in 1998.

On Tuesday, the US government’s Department of Justice filed an antitrust lawsuit against Google. The company, which is a part of Alphabet, is accused of having an unfair monopoly over search and search-related advertising. In addition, the department disagrees with the terms around Android, the most widely used mobile operating system, that forces phone manufacturers to pre-load Google applications and set Google as the default search engine. 

Rebutting the charges, Google’s chief legal officer Kent Walker wrote that “People use Google because they choose to, not because they’re forced to or because they can’t find alternatives.”
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Sony plans to optimize the PS5’s fan speed using game data

What a cool idea. Who’s a fan?

PS5 teardown

Sony will be monitoring the system and collecting data on individual games, so if a game really taxes the PS5, the fans could kick in at higher (and noisier) speeds to keep things running smoothly. These currently theoretical fan optimizations would presumably be delivered via software updates. PlayStation owners are used to firmware patches that change or add new features to their system. But an update that changes the physical performance of the hardware? That’s unusual.
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But wait, there’s more…

Windows 10’s October 2020 update is rolling out with a refreshed Start menu

Quibi chairman reportedly looked into selling its content library

Impossible Foods is working on plant-based milk that tastes like the real thing

DJI’s Pocket 2 handheld promises higher quality and mods

Photoshop’s new AI features include neural filters and sky replacement

‘Fortnite’ will host a Halloween ‘cross reality’ concert with singer J Balvin

Adobe’s tool to identify edited images comes to Photoshop

Cyberpunk 2077’s dialogue was lip-synced by AI

Novation and Aphex Twin’s limited-edition Bass Station II embraces the weird

In this article: themorningafter, newsletter, gear
All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.

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Vivo phones are coming to Europe

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Vivo has expanded its reach and announced its entry into the UK, France, Germany, Italy, Poland and Spain. The Chinese tech manufacturer has also presented its first European line-up at an online media briefing broadcast from Dusseldorf, Germany, revealing that it’s hoping to win new fans in the region with the Vivo X51 5G. As Trusted Reviews notes, the flagship phone’s specs are almost identical to the X50 Pro with its micro gimbal camera that can keep videos stable. The main difference between the two is that the X51 5G has software modified for the European market.

Aside from the new flagship, Vivo is making its European debut with a series of mid—range smartphones: the Y70, Y20s and Y11s. It’s also releasing two Google Assistant-capable wireless earphone models in the region. First is the True Wireless Stereo Earphone Neo, which features AI noise canceling, while the other is Vivo’s Wireless Sport Earphone. The latter was designed for outdoor activities and hence boasts strong battery performance.

In its announcement, Vivo says its European launch followed extensive preparations, including research and interviews with 9,000 people across the continent. Vivo has a pretty decent share of the global smartphone market and is the sixth leading manufacturer in the world, according to Counterpoint Research. Like other Chinese OEMs venturing into Europe, though, it may see the continent as a market that promises even more growth, in part due to an opening left by Huawei after it was placed in the US entity list. The move prevents the manufacturer from offering Google’s services on its devices and from working with other US companies. Huawei used to be pretty popular in Europe until 2019, when it saw its sales drop in the region. The company was only able to prevent its numbers from slipping too much this year by re-releasing older devices, which can still use Google’s services, in the continent.

All products recommended by Engadget are selected by our editorial team, independent of our parent company. Some of our stories include affiliate links. If you buy something through one of these links, we may earn an affiliate commission.

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