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Garmin Confirms Services Upended by Ransomware Attack




Garmin on Monday confirmed that many of its online services have been disrupted by a cyberattack on its systems that occurred on July 23, 2020.

Services disrupted by the attack, which encrypted data on the systems, included website functions, customer support, customer facing applications, and company communications, the company noted in a statement.

“We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost or stolen,” the company stated. “Additionally, the functionality of Garmin products was not affected, other than the ability to access online services.

Garmin specializes in GPS technology development of navigation and communications products. It serves the auto, aviation, fitness, marine, and outdoor markets.

The company estimated that operations would be back to normal “in a few days.” Garmin cautioned, however, that as systems are restored, there may be delays as backlogged information is processed.

No material impact is expected on operations or financial results due the outage, the company added.

Garmin’s damage assessment may be overly optimistic, though. “If the average data breach costs the victim [U.S.] $8.9 million, then in this case, it’s probably more than that,” asserted Chloé Messdaghi, vice president of strategy at Point3 Security, a provider of training and analytic tools to the security industry in Baltimore, Md.

“With WastedLocker, the attack also cripples the network and getting it up and running again becomes extremely expensive,” she told TechNewsWorld. WastedLocker is the ransomware believed to be used in the Garmin attack.

Customized Payload

The sortie on Garmin has the characteristics of a typical ransomware attack.

“The usual ransomware tactic by cybercriminals is to gain initial access to an organization, perform privilege escalation attacks to gain administrator access to the entire environment, find and delete backups if possible, then run their ransomware to encrypt as many computers as possible,” explained Chris Clements, vice president of solutions architecture at Cerberus Sentinel, a cybersecurity consulting and penetration testing company in Scottsdale, Ariz.

“Without confirmation, it’s impossible to say if the attackers here were able to locate and delete Garmin’s backups, but the resulting multi-day outage demonstrates that even with a highly secure backup strategy, ransomware attacks can be massively disruptive to victims,” he told TechNewsWorld.

While common tactics were used by the attackers, their software appears to be customized for Garmin. “The ransomware payloads are customized per each individual client, so Garmin ransomware extensions were ‘garminwasted,'” explained Tom Pace, vice president for global enterprise solutions at BlackBerry.

“They are also selective in the assets they tend to target within victim environments to maximize damage and probability of a client making the ransom payment,” he told TechNewsWorld.

Although there have been a few high-visibility ransomware attacks, most of them are kept on the Q.T. That wasn’t the case with the Garmin intrusion. “The most notable distinguishing feature of this attack is how visible it is to the outside world,” observed Saryu Nayyar, CEO of Gurucul, a threat intelligence company in El Segundo, Calif.

“Garmin provides numerous services related to their devices and mapping software, and this attack had a substantial impact on those services, which is why people worldwide have taken notice,” Nayyar told TechNewsWorld.

Russian Connection

Reports on the ransomware attack have linked it to Russian hackers, primarily because of the malicious software used in the intrusion.

“Attribution is always a tricky issue, but in the case of WastedLocker, the ransomware actually signs itself as WastedLocker,” explained Ben Dynkin,
co-founder and CEO of Atlas Cyber Security, a provider of cybersecurity services in Great Neck, N.Y.

“While third parties can deploy this ransomware variant, it is a very reasonable assumption to attribute the activity to the Evil Corp cybercriminal syndicate,” he told TechNewsWorld. “The U.S. Treasury Department has clearly and unambiguously attributed the conduct of Evil Corp to Russian nationals in other operations.”

“We cannot make a definitive attribution that this is state sanctioned activity — even though there is some evidence that Russian military officials are involved with Evil Corp.,” he continued. “That means we can attribute this activity to Russian criminals, but not the Russian state.”

Garmin would be a typical target for Evil Corp, added Point3’s Messdaghi. “We haven’t seen any indications that Evil Corp has attacked small businesses or individuals,” she said. “They’re going after corporations with the wherewithal and motivation to pay to prevent business losses.”

$10 Million Ransom

It’s also been reported that the ransomware raiders have asked for $10 million to undo what they’ve done to Garmin’s system. So far, Garmin has been mum on making any ransom payments.

“It’s never recommended that companies pay extortion demands to cybercriminals, if at all possible,” Cerberus Sentinel’s Clements said. “Extortion payments both strengthen the cybercriminal operations responsible and encourage other organizations to attempt the same attacks.”

He acknowledged, however, that victims have little recourse but to pay the demands. “A common tactic employed by ransomware gangs is to find and delete any backups before running their encryption,” he explained. “This leaves the victim with the choice of paying the ransom or having to rebuild their environment and data from scratch.”

“In the best case of this scenario, rebuilding from scratch can takes months to complete and cost many times more than the ransom payment demand,” he continued. “In the worse cases, mission critical data that is encrypted can’t be restored and the only option for recovery is paying the extortion demands.”

However, paying off Evil Corp is more complicated than paying off the typical online extortionist. “Back in December 2019, the U.S. Treasury department delivered sanctions against the Evil Corp cybercriminal organization,” explained James McQuiggan, security awareness advocate at KnowBe4, a security awareness training provider in Clearwater, Fla.

“As part of those sanctions, no U.S. organizations are allowed to conduct transactions with the group,” he told TechNewsWorld. “Even if Garmin wanted to pay the ransom, they would have to collaborate with the U.S. Treasury, FBI, and other government agencies to send the funds.”

Those government agencies, though, may come under pressure to turn a blind eye to any sanction violations should Garmin not get all its systems online without the cooperation of Evil Corp.

“The problem is Garmin controls and maintains significant critical infrastructure and services used by pilots and others, perhaps even by the U.S. and other militaries,” BlackBerry’s Pace explained.

“If they can’t recover the data on their own and it will have a significant bearing on national security or critical infrastructure, the proverbial rock and a hard place dilemma would seem to present itself.”

John P. Mello Jr. has been an ECT News Network reporter
since 2003. His areas of focus include cybersecurity, IT issues, privacy, e-commerce, social media, artificial intelligence, big data and consumer electronics. He has written and edited for numerous publications, including the Boston Business Journal, the
Boston Phoenix, Megapixel.Net and Government
Security News
. Email John.



Money Mailer Joins Capital One Spring Discount Platform for Small…




Your Ultimate Source For Local Savings!

Your Ultimate Source For Local Savings!

With Spring, we’re now able to extend our unique integrated solution consisting of a combination of digital and direct mail marketing channels, to the greater Main Street America. – Mike Mancini, CRO of Local Marketing Solutions Group, Inc, parent company of MoneyMailerUSA.

MoneyMailerUSA, Inc. (Money Mailer), a 40-year leader in full-service direct marketing and national distributor of local savings and deals, was tapped to participate in Capital One Spring, a growing online discounts platform developed by Capital One to provide meaningful discounts to small businesses on the things they purchase every day.

Money Mailer and Capital One are aligned to help small businesses by offering differentiated discounts and passing the savings on to businesses that typically pay full retail prices. Spring is free for everyone, and members don’t need to be Capital One customers to take advantage of the discounts. The deals on Spring are constantly updated and curated especially for small businesses by Capital One procurement experts.

Money Mailer is delighted to participate in Spring and bring meaningful savings on local marketing services to small businesses when they need it most. Spring members can save 50% off a Money Mailer multi-channel marketing campaign, aimed at providing the utmost in local appeal, a strategic move during a critical time for small business owners.

“Our specialty for the past 40 years has been executing marketing campaigns directly to the consumer’s mailbox, and for the past 20 years, focusing on supporting the consumer demand that Money Mailer creates through a fully-integrated, digital marketing program. Now with Spring, we get to deliver that same dynamic to more businesses than ever before,” said Tom Baber, CEO of MoneyMailerUSA, Inc.

The partnership with Spring could not be more perfect as its debut comes at a time when Money Mailer has been implementing their “SAVE local” campaign, consisting of unique, out-of-the-box programs, all designed to support small business owners during their pursuit of reactivating operations. Its mission, similar to Spring, is simple – provide small business owners with unprecedented advertising incentives to help them communicate with consumers in an affordable way.

“We’re excited and fully supportive of our new relationship with Capital One,” said Mike Mancini, CRO of Local Marketing Solutions Group, Inc, parent company of MoneyMailerUSA. “We have aligned values and a common goal … to help small businesses thrive across the nation. With Spring, we’re now able to extend our unique integrated solution consisting of a combination of digital and direct mail marketing channels, to the greater Main Street America.”

As a result of Money Mailer and Capital One Spring, businesses can once again market their business to local customers, but with the peace of mind of an affordable and proven multi-channel marketing solution.

To learn more about Money Mailer’s integrated suite of marketing products and solutions, visit



Money Mailer is a leader in the U.S. direct marketing industry, has been certified for 12 consecutive years as a World-Class Franchise by the Franchise Research Institute and was Entrepreneur Magazine’s #1 Business Services/Advertising Services franchise in 2016. Money Mailer delivers hyper-local savings to consumers through shared direct mail, postcard solo mail, mobile, online email and social media, and helps businesses affordably and accurately reach these consumers. For more information, visit


Local Marketing Solutions Group, Inc. ( was recently named for the third consecutive year to the annual Inc. 5000. It was formed in 2012 by the executive management team of JGSullivan Interactive Inc. The purpose of the holding company is to continue the expansion of offering the broadest and most efficient marketing and sales solutions to national and international brands that drive revenue through local sales and marketing channels. The company provides marketing automation technology and supporting sales and marketing services capabilities, allowing corporate sales and marketing to control brand image and to ultimately facilitate use of product and service content and materials from national to local channels. Corporate brands include JGSullivan Interactive (Chicago, IL), DuFour Advertising (Sheboygan, WI), KMA One (Atlanta, GA), Webly Guys (Chicago, IL), Godwin (Jackson, MS), Target Marketing (Florence, KY), and Money Mailer (Chicago, IL).

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Embodee Announces Beta Availability of New Web Platform for 3D Fashion…




3D assets are easy to navigate, view, and revise — all in one place

The platform maximizes the benefits of high-impact 3D virtual products

. . . we’ve developed a highly visual online platform that effortlessly connects people and systems, enabling companies to go from creation to sales faster while simultaneously cutting waste and inefficiencies.— CEO André Wolper

Embodee, a leader in creating virtual renderings of 3D apparel and footwear, has moved a big step closer to launching a 3D web platform that integrates nearly all aspects of digital product creation. The platform will accelerate the development, launch, and sales of fashion collections by enabling online collaboration and sharing anytime, anywhere.

After achieving key milestones last month, the Orchids platform has entered the beta phase of final development and is scheduled for full release in the coming months. (Fashion brands, retailers, and suppliers can contact us to join an early access group or to receive a demo.)

The platform maximizes the benefits of high-impact 3D virtual products as online shopping surges because of the pandemic. It eliminates barriers that have kept brands from working efficiently and effectively with 3D products and assets.

“With increasingly broad 3D adoption in the industry, we saw the growing need for companies to get more out of their 3D product creation investments,” said Embodee CEO André Wolper. “As a result, we’ve developed a highly visual online platform that effortlessly connects people and systems, enabling companies to go from creation to sales faster while simultaneously cutting waste and inefficiencies.”

In development for over two years, the platform expands the company’s 12-year mission of encouraging the industry to embrace the digital age. The company’s focus had been creating dynamically rendered 3D images of apparel and footwear for brands and retailers offering online customization.

Among the Orchids platform’s many easy-to-use features is web-browser access to 3D assets and interactive collaboration throughout an organization and with other parties, such as vendors and product lifecycle management systems. The platform, which does not require licensing or installing software, has been validated and refined through early use by select apparel companies.

Last month, the platform achieved a significant milestone with the addition of many new capabilities. These include fluidly rotating 3D product renders, viewing products from any angle in varied lighting conditions, and downloading product imagery in stunning 4K resolution. Another key addition was access to more than 20,000 digital materials from the library of swatchbook. This new Embodee partner specializes in organization, visualization, and sourcing of real-world digital materials.

The Orchids platform features a dashboard that organizes 3D assets so they’re easy to navigate, view, and revise — all in one place and always accessible from the cloud. Non-technical staff can create interactive assortments directly from the 3D products. They can even refine 3D artists’ initial designs by easily applying color changes and creating variances, all from a centralized library of colors, textures, materials, fonts, and graphics.

Embodee will preview the platform’s upcoming beta release today and Tuesday at a virtual conference, PI Apparel Europe 2020.

About Embodee

Founded in 2008, Embodee helps the fashion industry develop 3D virtual products more efficiently and collaboratively to reduce costs and increase sales for both online and physical stores. Its on-demand renderings of 3D products are unsurpassed in visual quality and interactivity. The company is headquartered in San Juan, Puerto Rico, and has employees across the United States and Europe.

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Softtek and MENU Technologies Announce Strategic Partnership




News Image

MENU has gained the trust of some of the world’s largest QSR (Quick Service Restaurant) brands for its innovative omnichannel restaurant self-service technology, turning digital order and pay into a convenient and engaging experience for restaurants and their customers

Softtek, a global company dedicated to helping organizations evolve through digital technology, announced today it has entered into a strategic partnership with MENU to enable a state-of-the-art restaurant ecommerce platform to enhance customer journey and provide seamless digital self-service.

“MENU has gained the trust of some of the world’s largest QSR (Quick Service Restaurant) brands for its innovative omnichannel restaurant self-service technology, turning digital order and pay into a convenient and engaging experience for restaurants and their customers,” said Ricardo Gonzalez, industry managing director for Restaurant & Hospitality sectors at Softtek.

The fully integrated platform enables ecommerce for restaurants by personalizing data across all order & pay channels, so that restaurant brands are able to engage with their customers in completely new ways for significantly higher return visits, while the average ticket size increases up to 30% due to a variety of upsell and cross-sell features. This partnership will provide constant innovation with smooth and fast solution to boost restaurant brand loyalty and revenue.

“We are pleased that Softtek, one of the largest technology service providers in the world serving large restaurant brands, realized the strong value proposition MENU’s omnichannel order and engagement solution brings to restaurants worldwide. We look forward to working in close collaboration with Softtek and helping restaurants in the US and Latin America optimize their business with our innovative technology,” said Karl Heinz Koch, Co-founder and CEO of MENU Technologies.

To learn more about the functionality of MENU and success stories, visit

For more information on Softtek’s capabilities and solutions for restaurants, visit:

About MENU
MENU enables ecommerce for restaurant brands by offering fully integrated omnichannel digital order and engagement solutions in restaurants’ branding. MENU’s modular restaurant ecosystem covers all order types from dine-in, takeout, drive-thru to delivery and curbside. It offers direct order and engagement channels: mobile, web, kiosk, digital menu boards and connects to external channels, such as delivery aggregators, Google, social media channels as well as POS systems. All these customer interfaces are managed from one central data hub, that also has a built-in coupon, rewards and loyalty program, that can be used across all the ecosystem channels. MENU also integrates with a numerous payment processors, delivery and dispatching service providers, analytic tools and automated CRM-marketing apps. MENU is certified by ultra-large restaurant brands and has a growing number of successfully implemented solutions in various markets in Europe and the Americas.

About Softtek:
Founded in 1982, Softtek is a global company and the largest provider of IT services from Latin America. With a broad portfolio of business-transforming products and solutions, Softtek helps Global 2000 organizations evolve their digital capabilities constantly and seamlessly, from ideation and development to execution. Learn how Softtek creates value through technology at and connect with @Softtek in social media.

For more information, contact:

Karen Liedl


(For MENU Technologies) Jolanta Kavale


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