Nowadays, meeting customer expectations is no longer just enough. To thrive, businesses must exceed these expectations, and leveraging customer-centric AI is key to achieving this goal.Integrating AI into customer relationship management (CRM)...
98% of customers consider and look at product reviews when making purchase decisions. But no surprise there! You probably also check reviews when shopping on a marketplace like Amazon or browsing...
Polish online marketplace Allegro has launched in Slovakia, with a dedicated website. The expansion follows the company’s expansion into the Czech Republic last year....
Amazon Business promotes business procurement from SMEs with the introduction of a new feature in the United Kingdom. This feature enables procurement professionals to...
Augmented reality, mixing virtual elements with the real world, is getting into ecommerce to bring new possibilities and change how customers interact with products and make purchase decisions.By 2025, Statista...
eBay has witnessed a significant increase in trade between German consumers on its platform. The number of sellers has grown by double-digit percentages, partly...