The AI For All Podcast continues its engaging series with a fascinating episode on cognitive AI, featuring Michelle Zhou, Co-Founder and CEO of Juji. This Silicon Valley-based company specializes in building cognitive conversational AI technologies and solutions, aiming to bring empathetic AI agents to organizations of all sizes.

Cognitive AI

Michelle Zhou introduces listeners to the concept of cognitive AI, explaining how it transcends traditional AI models by mimicking human cognitive functions. This approach enables AI agents to understand, reason, and engage with users in a more human-like manner.

Artificial Empathy: Bridging the Gap

A central theme of the episode is artificial empathy, a quality that Michelle’s company, Juji, actively pursues. Artificial empathy allows AI to recognize and respond to human emotions, forging a connection that feels more authentic. The conversation explores the science and potential of this innovative concept.

Robots vs. Chatbots

Michelle delves into the different reactions of users when interacting with robots versus virtual agents. Trust seems to be the biggest hurdle for physical robotics systems navigating the real world.

Psychographics in AI: A Deeper Connection

The episode explores psychographics in AI, highlighting how understanding a person’s values, motivations, and behaviors can enhance AI-driven interactions. Michelle’s insights into this subject illustrate the potential to create more tailored and engaging user experiences.

Enterprise Adoption: Why and How

Why should enterprises adopt cognitive AI? Michelle provides compelling reasons, from improving customer satisfaction to scaling high-touch services. She also shares practical guidance for businesses seeking to harness the potential of cognitive AI.

No-Code AI: Democratizing Technology

Juji’s goal to democratize AI resonates throughout the conversation. Michelle talks about no-code AI, which allows organizations without AI or IT resources to create and customize AI solutions. This approach breaks down barriers, making AI accessible to a broader range of businesses and industries.

AI as an Assistant: The Next Step

From personal use to professional services, AI as an assistant will become an integral part of our daily lives. Michelle explores how cognitive AI can enhance this role, offering support that is not only efficient but also empathetic.

Looking to the Future

Michelle concludes the episode by sharing her vision for the future of AI, particularly in the realm of cognitive, empathetic technology. Her optimism and insights inspire listeners to consider how AI might evolve to become an even more vital and human-like part of our world.

Watch the Episode

This episode offers an inspiring and informative journey to the forefront of AI innovation. Michelle Zhou’s expertise and passion make this episode a must-listen for anyone interested in the intersection of technology, empathy, and human connection.

Join the AI For All Podcast to explore this enlightening conversation and continue to learn about the transformative power of artificial intelligence.

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• Source: https://www.iotforall.com/cognitive-ai-ai-assistants-and-artificial-empathy