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Choosing Flexible CRM Integration Against In-House Confusion

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While there are many ways that you might choose to implement flexible CRM integration to transform your business, some methods will always be more flexible and responsive than others. When it comes to making the transformation, the only real variable is how much of a challenge you are willing to take on in order to get to integration, stay with updates to it, and streamline the effectiveness of the CRM synchronization. At the end of the day, two major methods present themselves to business owners and leaders in order to accomplish the job:

  • In-house assignment
  • Third-party assignment

In the first case, you can task one of your in-house teams with the duty of fully integrating your CRM with other mission-critical tools. This may seem like a smart choice as your company grows and retains talent that should be more than enough to handle the job. If you try this, your IT or other teams may work quickly to start to put together all the moving parts of your most necessary systems, platforms, and databases. Nevertheless, many leaders and owners find that the work itself of putting together an internal solution presents surprising levels of complexity as well as loads of unwanted setbacks from inexperience with these systems and their integrations.

Alternatively, a third-party tool can handle all the details and knots of integration simply and on your behalf without needing significant intervention through coding or debugging, maintaining or organization, installing or updating. As a result of using a third-party tool like this, all stakeholders can return to their own designated roles by leaving the expertise with the CRM up to the third party’s expertise. Over time, these companies gain further advantages without sinking time or dollars into maintenance, updates, and stability fixes.

Whatever choice you make should be considered carefully to avoid issues in the future and to minimize miscommunications. Explore how each method might work out below if you choose them for flexible data integration.

In-House Assignment

The instability and slowness of unintegrated CRM systems may have you working as quickly as possible to start implementing an integration plan. Some of these issues can include:

  • Missing records that cause employee errors
  • Incorrect notes that cause displeasure for customers
  • Incomplete insights that cause frustration at the very top

While it seems to stand to reason that an internal integration problem should be solvable and removable through the use of in-house talent alone, the truth seems to be that integration has been neglected before this point out of necessity. Hardly any team has the time to handle the problem when the detailed project of collaboration and management introduces an incredible level of growing complexity for teams that already handle a huge amount of work on their own without needing to spearhead flexible integration.

Instead of continuing with their usual work, they are forced to pause. They suddenly find themselves needing to train new employees, implement fresh protocols, fix buggy code, and put out all the unexpected fires that come with integration like challenging downtime and malfunctions.

After a few months, when the custom solution finishes its development in-house, it’s not nearly the end of the struggle and investment. Instead, in-house teams also receive the further challenge of needing to update and protect the solution from constant outside threats to its security and stability. And, the updates themselves bring only more bugs, errors, and inefficiencies to untangle.

In short, while it may seem simple and direct, it is not always practical to invest in an in-house fix when third-party solutions are more practiced at bringing you the benefits of CRM integration that can transform your business.

CRM Integration

Third-Party Assignment

If you wish to avoid wasting time and energy on an internal fix, many businesses seeking flexible integration choose a more cost-effective and simple way to align their systems through a third party.

Partners like Rapidi can merge and integrate your database to connect disparate teams and departments without adding strain or difficulty to their workload or knowledge. The third party can cut out the need for programming expertise and give you a fully supported, cloud-ready integration in a matter of days, rather than months or weeks.

With their integrations, you earn a single point of view of all your exchanged data which is completely remote and transparent rather than shrouded in technical needs, obscure expertise, and manual data entry of your records. It leads to vast implications for corporate performance according to IEEE.org. RapidiOnline, for example, is a platform that comes with complete support, connections made to scale, and integration without errors that stays simple and manageable for any organization.

Alleviate IT and Integrate with Rapidi

RapidiOnline can bring you simplicity and speed as it brings integration to your data systems and warehouses that were previously riddled with errors from a lack of synchronization. Explore flexible CRM integration solutions from Rapidi.

Source: Plato Data Intelligence

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