Nowadays Augmented Reality (AR) devices, such as smart glasses, are substantially influencing our daily lives in many aspects. These smart glasses are being considered as one of the most innovative wearable devices with many influences in different areas, ranging from daily activities to three types of business processes including managing, operating, and supporting. This eyewear technology is able to overlay digital content onto a user’s field followed by added values of keeping hands free, avoiding distractions, and even improving security. Throughout these years what we have seen is a development in a parallel line of successful use case applications of smart glasses along with the growing demand of businesses especially to embrace this type of wearable device. This is what also increases the popularity of the effectiveness of smart glasses by proving numerous benefits mainly to businesses.
AR Smart Glasses while being used by employees for working more effectively show the features of a perfect device that helps to create corporate values for businesses. But while we see that day by day AR Smart Glasses enabled remote assistance are being a game-changer in many industries let’s take a more detailed look at the solutions that these smart glasses are offering.
Collaboration: AR Smart Glasses are being widely used as a tool to work collaboratively. The ability to bring to the same desk experts and technicians through the “see-what I see” principle highlights the benefits of this collaboration. The peculiarity that these smart glasses possess is the ability to perform certain tasks hands-free. This collaboration is done through integrated audio and video capabilities that provides remote expert a real-time connection with an on-site operator via live streaming. The most prestigious smart glasses producer companies like Realwear, Vuzix or Epson enable their products with powerful cameras and zoom lenses which makes it possible to observe in detail the view of on-site operators while maintaining their safety at work as well. Remote assistance facilitated by smart glasses and their benefits for field service makes businesses embrace them as a key factor in their workflows.
Process Effectiveness: A business operational process is about speed, productivity, accuracy, compliance, and quality control. This whole operational process often faces many challenges, leading the board to seek more efficient solutions. The use of smart glasses enables real-time access to various information and data, this makes it possible to maximize engagement and increase workforce efficiency. The hands-free feature also provides greater flexibility for workers while they are performing their tasks. Moreover, increasing the productivity of the workforce affects the minimization of risks and errors that can cause disruption of the entire operating process.
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Knowledge Sharing: One of the many challenges that businesses of various fields are facing today is the shortage of a skilled workforce due to various factors. Technical positions are an important chain for the performance of any business. At the same time, these are also positions that require numerous investments mainly in the training of the workforce. Remote Assistance integrated on smart glasses helps businesses to have a skilled workforce and reduce the cost of expensive and inefficient training. In addition, Remote Assistance through smart glasses provides the right information to an unskilled on-site operator through step by step guidance. Through this guidance on-site operators are able to accomplish tasks such as assembling, repair, or maintenance procedures in a correct way.
Training and Safety: Another effective use case of smart glasses is the training of the current workforce or new employees always in the most possible efficient way having as the main principle the safety at work. While training a large group of employees located all around the world, we have the increasing of the possibility to accelerate as much as possible the adaptation process of new employees to the new work environment and tasks. While smart glasses receive voice commands, allow proper focus, and enable hands-free performance to make possible the maximum guarantee of safety without risking anyone’s life. This is what makes remote assistance enabled smart glasses the safest way to collaborate in real-time with a distant expert.
AR Smart Glasses integrated with remote assistance have brought a new and innovative era for increasing the efficiency of businesses through remote collaboration. This efficiency increasing has made it possible to guarantee the successful performance of businesses by making them stay competitive in the market. By allowing remote experts access to on-site visuals in real-time, and providing them communication with on-site operators through voice, text, and pictures, make smart glasses an important factor for the workflow.
To sum up what we have mentioned about, lightweight- convenient- portable, these smart glasses are maximizing businesses’ productivity while overcoming many challenges. Furthermore, when used effectively in the right setting, AR Smart Glasses have a number of important advantages over other devices that particularly consist of real-time information, increased workflow standardization, hands-free assistance, and documentation. We have here the proof that this wearable device is driving major changes to the business world, and this should be an incentive to begin deploying it within your company today.
