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Automation success depends on change management at FIs

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At most financial organizations, robotic process automation (RPA) is still in its infancy. In fact, it still remains largely an IT project, Beji Varghese, partner at financial services consultancy Guidehouse, told Bank Automation News. “Bots have in some places made it even more integrated than others, but they’re not completely integrated into the workforce,” Varghese […]

Source: https://bankautomationnews.com/allposts/center-of-excellence/automation-success-depends-on-change-management-at-fis/

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