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A Year After Being Appointed Flyquest CEO Tricia Sugita Reflects on Challenges and Success

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It’s been just over a year now since Tricia Sugita was elevated to the position of CEO of Flyquest, one of North America’s premier esports organizations. Over the past year, Sugita has faced numerous challenges in trying to turn Flyquest into a successful global esports competitor while fulfilling the organization’s mission to “Go Green.” Sugita talked to The Esports Observer about those challenges and how branding Flyquest as an organization that cares about the climate and conservation has taken on a life of its own.

Sugita was brought on as Flyquest CEO in January of 2020, just as the world was at the start of trying to understand what effect COVID-19 would have. At the start, things seemed a little uncertain as a new CEO, being female in a male-dominated space, and now with COVID-19 creeping up into the mix, it could have affected Sugita in a negative way. 

However, Sugita wasn’t afraid. She took up the mantle of being CEO and then decided she would do something so ingenious, something that connects the best in esports with the best in all of us–by rooting for Flyquest, you are rooting for the world to be a better place.

“I have to say we were poorly run and a walking billboard with no brand identity,” Sugita said. “My number one priority as CEO is to share our mission and showcase what greatness means. We all did an excellent job of getting alignment internally, but we did a poor job of showing and telling what we were really about. And I think the main thing that was number one for us, was establishing what showcase greatness means and sharing that with all of the world in launching our go green initiative and doing it successfully.”

And that’s exactly what Sugita and Flyquest did as the organization’s Tree Quest initiative proved to be a huge success not only in planting trees, but showing the world what Flyquest is about.

“I don’t know if there is any team in esports or traditional sports that has a brand that isn’t just about their competitive success, but also found a way to tie their competitive success and integrate it with their marketing strategy,” Sugita said. “We tie our competitive wins, such as killing Drake’s within the game or kills within the game and we associated that with our Tree Quest. So that way people who are watching our games have something more to root for than just us to win.”

Sugita’s Tree Quest initiative saw the organization planting and sponsoring the planting of 10K trees in total.

Credit: Flyquest

Getting to the point where Sugita was able to feel more confident in her leadership role and continue those types of initiatives wasn’t easy. When a couple of other organizations jumped in to help with some initiatives, it became easier for her to feel better about the projects.

“It’s not easy to be the first. It’s easy to see what’s been happening, look at other team’s success and copy that. I think we can do better,” Sugita said. “And what that required was putting our marketing on pause so that I could create a clear vision as to what Flyquest represented. I wanted to run, but knew there was so much more to be done.”

So Sugita got together with Ryan Edens and told the Flyquest president what she wanted to do and as it turns out, it was a solid plan.

“We spent a whole week just establishing what the company vision was,” Sugita said. “And a lot of that was me asking questions of him because he’s the owner. Figuring out why he got into esports was an important start to a lot of questions I had. So taking the appropriate steps to align our two visions wasn’t actually a challenge as we seemed to be already aligned, it was simply the hard work of doing everything it took to say what we were in one sentence and then create that reality was really hard.”

And one year later Edens could not be happier.

“Tricia has been a transformational leader in her first year as CEO of FlyQuest,” Edens said. “She embodies the very core of FlyQuest’s mission to utilize our platform to inspire and empower individuals to invest in themselves and their communities. We’re excited to continue to watch her grow as a key voice in the industry pushing the boundaries of what an esports team can be.”

So as Sugita began to sprint in making Flyquest’s initiatives and brand identity a reality, she learned, as many have over the years, that hiring the wrong person could be detrimental to some of those projects just getting off the ground. Hiring the right people is essential to success, but when done right, it can help an organization realize its brand dream a little faster than it would have thought.

“There’s so many challenges in hiring people. Hiring people is really hard and I think hiring people was especially hard this time around surrounded by the fact that we had a brand that was very cringy, “Sugita said. “Flyquest’s social media and its brand weren’t at the top of list for a lot of esports people. I think in the interview process, me being able to share what my vision was for Flyquest, not what it was yet, but what our strategy was and really just sharing that vision of what I had hoped, you know, what our goals were and what we want to establish helped us find amazing people who are aligned.”

Struggling and working through hardships is nothing new to Sugita.

What some people may not realize is that Sugita suffered from scoliosis while growing up as a kid–a condition that sees the spine begin to curve. It can be painful and at times limits the physical activity of those that suffer from it.

Sugita would sometimes go off to cry by herself because she thought she was different from other children. She felt insecure, different, and couldn’t wear some clothes that the other girls were wearing. And if that feeling ever sneaks up on her as the woman she is today, she remembers the story her dad used to tell her when she felt down.

“I have scoliosis and it’s something that I struggled with. I wasn’t born with it, but I developed it around the time I was in middle school,” Sugita said. “My dad would tell me that the spine has its vertebrae and to think of them as bamboo. Because, bamboo has all those different layers and that’s what makes it so strong. My spine and myself have many different layers. He would tell me this because I used to cry back then about my scoliosis.”

This toughness has seen Sugita take her first year at Flyquest by the horns. She has taken a brand and a competitive program that was barely recognizable and has turned it into something the world over can celebrate.

But if you think she is going to rest easy now that she has seen some success, you’d be kidding yourself. She has many more initiatives and programs being worked on behind the scenes. And while she may not be able to divulge them just yet, she still has more to come.

MeQuest is one of her newest initiatives that is challenging fans to focus on themselves and their overall mental wellness. Joedat “Voyboy” Esfahani, an League of Legends Championship Series veteran, will be a large part of the initiative as he and others ask the fans to participate in weekly tasks aimed at healing and rebuilding healthy habits.

Esfahani helped raise over $40K in 2019 for the American Foundation for Suicide Prevention. He also donated the $100K won from the 2018 2v2 League of Legends All-Star event to various mental health initiatives.

This is just one of the many initiatives Sugita has planned for 2021, but isn’t just quite ready yet to announce the others.

“Last year was more about brand awareness,” Sugita said. “And I think this year is more about like, now that we have brand awareness, how do we do well in the realm of fan acquisition? How do we make it more inclusive and build a community? We always want to just get better and see where we can improve. I don’t think it’s enough to just keep doing what you do.”

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Source: https://esportsobserver.com/flyquest-ceo-tricia-sugita/

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Sources: LEC teams won’t be required to have an academy team in 2022

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LEC teams recently voted against the rule that obligated them to have an academy team in the European Regional League (ERL) system, according to sources close to Dot Esports. This vote was made during an owners meeting and had nine votes in favor of removing the rule and only one against it.

This is something that the LEC teams have been asking about for a while now, but 2022 will be the year in which this mandatory rule will be applied. This change doesn’t mean that the academy leagues will disappear, though, since most professional European League of Legends teams are expected to continue to have an affiliate squad in the ERLs.

MAD Lions and Rogue are examples of organizations that won the European Masters with their academy teams in the past. | Photo via Riot Games

This isn’t the only change that the academy system will undergo, however. A limit of two LEC academy teams for each regional league has also been approved, sources say. This is something that would especially influence LEC teams looking to move their academy squad from one league to another since Spain, Nordics, Germany, and France already have the quota of two teams covered.

We still don’t know which franchises will keep their academy squads for next year since this decision was made less than a week ago. Each organization is in the process of evaluating its strategy for next January, which is when these changes will go into effect.


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Source: https://dotesports.com/league-of-legends/news/sources-lec-teams-wont-be-required-to-have-an-academy-team-in-2022

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LCS and Mobalytics partner to launch updated amateur ecosystem

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Personal gaming companion and analytics performance platform Mobalytics is launching an update as part of a collaboration with the League of Legends Championship Series for a new amateur ecosystem.

The new LCS format is a commitment from the league to develop more NA talent in the amateur scene by creating new ways for LCS teams, tournament organizers, sponsors, and more to support the growth of the scene. 

Mobalytics, in partnership with LCS, have created an esports ecosystem with the goal of closing the gap between solo queue players and the professionals, mirroring a similar structure to that of the NBA G League, the MLB’s farm system, or advanced college and even high school scouting. 

“I’m excited about the LCS’ commitment to the amateur scene, and working with so many passionate players, staff, teams, and organizations has been invigorating,” Matt Nausha, head of amateur and scholastic for LCS America, said. “As we move forward we’ll continue to assess how we can better our processes and further the league’s development.”

Along with the newly revamped tournament system that will be rolled out, Mobalytics is also launching an esports’ centric section for its platform. 

This esports expansion for Mobalytics will help team scouts, players, and fans follow amateur competitions more closely. It will actively provide statistics for players, updated rankings, match VODs, and other resources that will make keeping up with rising talent much easier.

Profiles for amateur players will be available to view, giving detailed insights into their strengths, weaknesses, Champion pools, career stats, and more. 

“We’re happy to partner with the LCS and bring esports to the next level,” CEO and co-founder of Mobalytics Bogdan Sychyk said. “I wouldn’t be surprised if in another few years, the path to pro may begin at high school or perhaps earlier, with teams beginning to scout at a much younger age as they do in traditional sports such as NBA.”

Mobalytics was previously the official data partner for Scouting Grounds 2019 and 2020. This new format is “reaching its pinnacle” at LCS Proving Grounds Spring 2021, which is currently underway. Games will run until April 25, with the top 16 teams from Academy League and amateur league are battling for their share of $100,000.

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Source: https://dotesports.com/league-of-legends/news/lcs-and-mobalytics-partner-to-launch-updated-amateur-ecosystem

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How to fix CS:GO’s ‘VAC unable to verify’ error

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You load up CS:GO for the first time in weeks and boom, you see a big glaring message that that reads: “VAC unable to verify.” But what does it mean and how do you fix it?

Don’t panic. Unless you’ve been naughty and have been playing around with wallhacks and aimbots in your spare time, there’s nothing to worry about. 

When Valve patches CS:GO, this error message has been known to make an appearance. The reasons for it are currently unknown, but it’s thankfully easy to fix.

Screengrab via Steam

All you have to do is close CS:GO, head into your Steam library, right-click on Counter-Strike: Global Offensive, and select properties at the bottom of the drop-down menu. 

Screengrab via Steam

Next, choose Local Files (the third tab to the right) and select Verify Integrity of Game Files. After a minute or two of loading, this should validate your files and kickstart your game. If all goes according to plan, “VAC unable to verify” should now be gone for good. 

But before you load up CS:GO again, make sure to restart Steam. If this doesn’t work and you’re still scratching your head and looking for answers, reinstalling CS:GO is your next best option. It’s tedious and it might take a while, but if validating your files didn’t work, reinstalling should. 

Screengrab via Steam

To uninstall CS:GO, head to the library, and right-click on the CS:GO icon again. This time though, choose Manage, uninstall, and finally install again. 

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Source: https://dotesports.com/counter-strike/news/how-to-fix-csgo-vac-unable-to-verify-error

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AGO open to offers for mhL

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AGO announced on Thursday that they are looking for a new home for Miłosz “⁠mhL⁠” Knasiak. The 19-year-old sniper, who was featured in our ‘One for the future’ article series, has been on the bench since September, stepping down from the lineup to focus on his academic commitments.

“Miłosz has recently contacted us and declared his will to return to the game,” AGO said in a statement, explaining that they can’t fit the player in their own lineup at the moment, and don’t wish to hold him back. “We cannot allow mhL to spend this time on the bench, being ready, so we are looking for a team for our 19-year-old sniper, in which he could spread his wings after his maturity break.”

mhL is looking for a new team

The Polish organization explained that their CS:GO lineup follows a “six-month rule”, which entails a half-year period of stability within the roster. “Thanks to this, players are sure of their position in the team and can focus entirely on training and competition. After this period, it’s time to take stock.”

With the end of their current period two months away, AGO has decided against experimenting with mhL, putting him up for transfer. Additionally, the AWP position on AGO is currently occupied by Michał “⁠snatchie⁠” Rudzki who boasts a team-high 1.15 rating in the last three months, proving pivotal in their climb to No. 28 in the world ranking.

Since his benching in AGO seven months ago, mhL recorded 39 maps played with Polish mix teams Poland and StylDunow and continued to put up numbers, averaging a 1.20 rating. During his tenure in AGO from July 2019 to September 2020, the youngster averaged a 1.18 rating and went below-average at just one event – his final tournament with the squad, ESL Pro League Season 12 Europe.

Parties interested for mhL‘s services can contact the Polish organization directly or get in touch with the player’s agent.

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Source: https://www.hltv.org/news/31606/ago-open-to-offers-for-mhl

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